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Clickatell Interact vs Activechat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clickatell Interact vs. Activechat is based on a specific set of business needs and context. The comparison uses 409 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clickatell Interact and Activechat

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clickatell Interact covers Engagement Management with Chat, Workflow Management with Chat, Relationship Management, Generation Of New Leads.

Activechat focuses on Helpdesk Management with Website, Touchpoint Management with Social Media, Customer Feedback Management, Communication Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clickatell Interact

Focus area

Software Failure Risk

  • medium

logo Activechat

Focus area

Software Failure Risk

  • medium

About

Strengthen customer relationships in multiple channels

Smart conversational AI platform | Visual chatbot builder ...

Financials

SERIES B

NA

Business Need

Total Processes
(we found evidences for)

5

19

Total Goals
(we found evidences for)

1

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management


helpdesk management


touchpoint management


customer feedback management


sending & publishing communications


communication management

sending & publishing communications


training & onboarding



channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • text SMS

  • social media

  • chat

  • website

  • Facebook

  • Facebook page

  • See 3 more
  • text SMS

  • social media

  • chat

  • website

  • Facebook

  • Facebook page

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting