Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Increase customer life time value
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Improve ROI
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Establish thought leadership
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Top Channels
Channels Used
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on premises
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offline
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phone calls
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on premises
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offline
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phone calls