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Compare Close CRM vs BUSINESSNEXT '' formerly CRMNEXT ''

Comparison Summary

For Close CRM vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 6104 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Close CRM and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Close CRM and BUSINESSNEXT '' formerly CRMNEXT ''

Close CRM is more suited to businesses that require Engagement Management with E-Mail and Sales Call Management with Phone Calls where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Close CRM and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Close CRM for sales call management and engagement management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for helpdesk management and social media management .

logo Close CRM

Focus area

Close CRM is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • low

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Close CRM for

Software Failure Risk

  • low

About

Inside Sales Software CRM with Calling & Emailing

The #1 CRM For Banking And Insurance

Age

2013

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

89

24

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



generation of new leads



contact list management



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics

engaging on social media


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification


campaign management







rating and review management


business development




motivation management


helpdesk management


segmentation and targeting




calendar management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting