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Close CRM vs Firepoint: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Close CRM vs. Firepoint is based on a specific set of business needs and context. The comparison uses 2808 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Firepoint

Close CRM, Firepoint, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Firepoint focuses on Conversion Management with Website, Sales Call Management with Phone Calls, Generation Of New Leads, Engagement Management with Chat, etc.

"The ability to make multiple pipelines has been super helpful for our team. We’re able to group our leads into segments and process those pipelines separately, and we can break out renewals and new business. " - Evgeny Milyutin

"Our conversions with buyers and sellers have increased both buyers and sellers. We’ve leveraged the lead ponds for our buyers agents to increase our appointment and show up rate. On the seller side we can leverage buyer’s lists in our CRM during sel...ler presentations to list more homes. " - Mike Potarf

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Firepoint for

Software Failure Risk

  • low

logo Firepoint

Focus area

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Firepoint: Best Real Estate CRM by Agents

Age

2013

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

31

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



generation of new leads



contact list management



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification


campaign management







rating and review management


business development




motivation management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more
  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting