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Cloud Identity vs Ping Identity (formerly ForgeRock Identity Platform): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cloud Identity vs. Ping Identity (formerly ForgeRock Identity Platform) is based on a specific set of business needs and context. The comparison uses 2529 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cloud Identity and Ping Identity (formerly ForgeRock Identity Platform)

Cloud Identity, and Ping Identity (formerly ForgeRock Identity Platform) belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cloud Identity covers Social Media Management with Social Media, Training & Onboarding, Playbook Creation, Collaboration with Social Media, etc.

Ping Identity (formerly ForgeRock Identity Platform) focuses on Training & Onboarding, Products & Pricelist Management, Helpdesk Management with Phone Calls, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cloud Identity

Focus area

Software Failure Risk

  • low

logo Ping Identity (formerly ForgeRock Identity Platform)

Focus area

Software Failure Risk

  • low

About

Cloud Identity | Identity Platform for IT Leader & security teams maximize end-user efficiency

One-stop shop for managing identities, access, and governance.

Financials

SERIES A

SERIES F

Business Need

Total Processes
(we found evidences for)

35

32

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


social media management

managing social media account

social media analytics


training & onboarding







helpdesk management


products & pricelist management


communication management

sending & publishing communications


workflow management


sales document management

contract management


business development


engagement management




account management


relationship management



Top Goals

Goals Achieved

  • Launch new products

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve stakeholder relations

  • Manage risk

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Manage risk

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more
  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting