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Cloud Identity vs Ping Identity: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cloud Identity vs. Ping Identity is based on a specific set of business needs and context. The comparison uses 2132 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cloud Identity and Ping Identity

Cloud Identity, and Ping Identity belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cloud Identity covers Social Media Management with Social Media, Training & Onboarding, Playbook Creation, Collaboration with Social Media, etc.

Ping Identity focuses on Engagement Management, Collaboration with Offline, Training & Onboarding, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cloud Identity

Focus area

Software Failure Risk

  • low

logo Ping Identity

Focus area

Software Failure Risk

  • low

About

Cloud Identity | Identity Platform for IT Leader & security teams maximize end-user efficiency

Identity Security for the Digital Enterprise | Ping Identity

Financials

SERIES A

SERIES F

Business Need

Total Processes
(we found evidences for)

35

32

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


social media management

managing social media account

social media analytics


training & onboarding







helpdesk management


products & pricelist management


communication management

sending & publishing communications


workflow management


engagement management

engaging and following up


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lifetime value management


Top Goals

Goals Achieved

  • Launch new products

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve stakeholder relations

  • Manage risk

  • See 8 more
  • Manage risk

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve efficiency

  • Increase customer life time value

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more
  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting