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Compare CMNTY vs Brilliant Directories

Comparison Summary

For CMNTY vs Brilliant Directories comparison, Our AI algorithm looked at 2655 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CMNTY and Brilliant Directories to solve their respective business needs.

Pros and cons of CMNTY and Brilliant Directories

CMNTY is more suited to businesses that require Engagement Management and Market Research where as Brilliant Directories is focused towards Business Development with Website and Training & Onboarding with Video .

logo CMNTY

Focus area

Software Failure Risk

  • medium

logo Brilliant Directories

Focus area

Brilliant Directories is better than CMNTY for

Software Failure Risk

  • low

About

Bridge the Gap Between Your Brand and Your Audience CMNTY

Website Directory Software, Themes & Templates

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

62

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management



training & onboarding


sales document management

proposal & quote management


loyalty management

create engagement based loyalty


communication management

sending & publishing communications


relationship management


lifetime value management


competitive intelligence


customer feedback management


content management

content publishing


business development




generation of new leads


contact list management



campaign management


scheduling post to social media


social media management

scheduling post to social media


workflow management


subscription management


conference call management


knowledge management


lead qualification: technographic


lead qualification

lead qualification: technographic


rating and review management



referral management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • See 2 more
  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • video

  • user generated content

  • blogs

  • phone calls

  • social media

  • newsletter

  • offline

  • on premises

  • chat

  • display advertisement

  • games

  • point of sale

  • mobile

  • Facebook

  • promotions

  • Skype

  • events

  • trade shows

  • coupons

  • See 18 more
  • website

  • e-mail

  • video

  • user generated content

  • blogs

  • phone calls

  • social media

  • newsletter

  • offline

  • on premises

  • chat

  • display advertisement

  • games

  • point of sale

  • mobile

  • Facebook

  • promotions

  • Skype

  • events

  • trade shows

  • coupons

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting