CMNTY Overview

CMNTY enhances customer understanding by connecting companies to customers in secure online communities. Businesses engage with community members using moodboards, heatmaps, forums, and polls.

Use Cases

Customers recommend Engagement Management, Market Research, Helpdesk Management, as the business use cases that they have been most satisfied with while using CMNTY.

Other use cases:

  • Collaboration
  • Onboarding
  • Proposal & Quote Management
  • Create Engagement Based Loyalty
  • Sending & Publishing Communications
  • Relationship Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CMNTY.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Acquire Customers
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CMNTY Use-Cases and Business Priorities: Customer Satisfaction Data

CMNTY works with different mediums / channels such as User Generated Content. Blogs. and Chat.

CMNTY's features include Gamification, Widgets, Rewards, etc. and CMNTY support capabilities include Chat Support, Email Support, Phone Support, etc. also CMNTY analytics capabilities include Analytics, and Custom Reports.

Reviews

"...So many possibilities when it comes to potential user interaction...." Peer review by Michael A. M., Director of Assessment, Education

CMNTY, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CMNTY

Top Industries

  • Information Technology and Services
  • Research
  • Information Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CMNTY is popular in Information Technology And Services, Research, and Information Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on CMNTY Use Cases

Why is CMNTY the best choice for Engagement Management?

What Are the key features of CMNTY for Market Research?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CMNTY solved their Community Management needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

lightning

Peers used CMNTY for engagement management and market research

CMNTY Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.16/5 ★

Read Reviews (20)
Custom Reports

4.01/5 ★

Read Reviews (93)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.16/5 ★

Read Reviews (20)
Custom Reports

4.01/5 ★

Read Reviews (93)

Software Failure Risk Guidance

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for CMNTY

Overall Risk Meter

Low Medium High

Top Failure Risks for CMNTY

MarketResponse Nederland B.V. Profile

Company Name

MarketResponse Nederland B.V.

Company Website

//marketresponsegroup.com

HQ Location

110 Wall St, New York, NY 10005, US

Employees

51-100

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