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CometChat vs Live Chat 3: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CometChat vs. Live Chat 3 is based on a specific set of business needs and context. The comparison uses 427 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CometChat and Live Chat 3

CometChat, and Live Chat 3 belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CometChat covers Collaboration with Website, Engagement Management with Website, Helpdesk Management, Referral Management with Promotions, etc.

Live Chat 3 focuses on Engagement Management with Chat, Customer Feedback Management with Chat, Advertisement with Website, Rating And Review Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CometChat

Focus area

Software Failure Risk

  • low

logo Live Chat 3

Focus area

Software Failure Risk

  • medium

About

CometChat: It’s chat and so much more

Live Chat 3 - Support and Chat System - JAKWEB Live ...

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

15

12

Total Goals
(we found evidences for)

5

1

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


helpdesk management


referral management





training & onboarding


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • See 2 more
  • Increase sales & revenue

Top Channels

Channels Used

  • chat

  • website

  • text SMS

  • offline

  • point of sale

  • See 2 more
  • chat

  • website

  • text SMS

  • offline

  • point of sale

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting