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Concur Expense vs Retail Pro: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Concur Expense vs. Retail Pro is based on a specific set of business needs and context. The comparison uses 3976 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Concur Expense and Retail Pro

Concur Expense, and Retail Pro belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Concur Expense covers Workflow Management, Campaign Management with Mobile, Engagement Management with E-Mail, Sales Document Management, etc.

Retail Pro focuses on Helpdesk Management with Phone Calls, Promotion Management with Promotions, Advocacy Management with Promotions, Workflow Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Concur Expense

Focus area

Software Failure Risk

  • low

logo Retail Pro

Focus area

Software Failure Risk

  • low

About

Get accurate and on-time reports with Concur Expense

Build data-driven operations with Retail Pro | Retail Pro

Age

1972

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

49

33

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


workflow management


campaign management


sales document management


engagement management

engaging and following up


communication management

sending & publishing communications


billing and invoice management



knowledge management


social media management

social media analytics


trade show marketing


contact list management


competitive intelligence



training & onboarding


helpdesk management


sales call management


products & pricelist management


promotion management


advocacy management



customer case management


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more
  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting