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Compare ContactMonkey vs Alkami

Comparison Summary

For ContactMonkey vs Alkami comparison, Our AI algorithm looked at 2881 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ContactMonkey and Alkami to solve their respective business needs.

Pros and cons of ContactMonkey and Alkami

ContactMonkey is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as Alkami is focused towards Campaign Management with Omnichannel and Communication Management with Omnichannel .

logo ContactMonkey

Focus area

ContactMonkey is better than Alkami for

Software Failure Risk

  • medium

logo Alkami

Focus area

Software Failure Risk

  • medium

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Platform for all retail and business needs

Age

2011

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

15

Total Goals
(we found evidences for)

10

2

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • omnichannel

  • print media

  • magazine

  • omnichannel

  • print media

  • magazine

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting