ContactMonkey Overview
ContactMonkey enhances internal communication by enabling users to build, send, and analyze employee emails through its specialized platform. This tool integrates seamlessly with Outlook, allowing businesses to create engaging internal communications that are more likely to be opened and interacted with. The platform supports strategic communication efforts across various industries, ensuring messages reach their intended audience effectively. It simplifies onboarding processes, bypassing IT hurdles, which accelerates the adoption of communication strategies. A notable feature is its analytics capability, which provides insights into email engagement, helping organizations refine their communication tactics for better employee interaction.
Use Cases
Customers recommend Communication Management, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using ContactMonkey.
Business Priorities
Improve Internal Communications and Improve ROI are the most popular business priorities that customers and associates have achieved using ContactMonkey.
ContactMonkey Use-Cases and Business Priorities: Customer Satisfaction Data
ContactMonkey works with different mediums / channels such as E-Mail. Social Media. Offline etc.
ContactMonkey's features include Templates, Personalization, Feedback Surveys, etc. and ContactMonkey support capabilities include Email Support, Chat Support, 24/7 Support, etc. also ContactMonkey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel" - Louise Reeves
ContactMonkey, GMass, EasySender, Ebsta, Autoklose, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ContactMonkey improves workplace communications with features like email tracking, employee engagement surveys, and customizable templates. Integration with Outlook, Gmail, and Salesforce boosts efficiency and engagement.
Popular Business Setting
for ContactMonkey
Top Industries
- Education
- Consumer Goods
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
ContactMonkey is popular in Education, Consumer Goods, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on ContactMonkey Use Cases
How does ContactMonkey facilitate Communication Management?
How can ContactMonkey enhance your Engagement Management process?
What makes ContactMonkey ideal for Campaign Management?
Why is ContactMonkey the best choice for Track Learning Progress?
31+ more Business Use Cases
121 buyers and buying teams have used Cuspera to assess how well ContactMonkey solved their Sales Engagement needs. Cuspera uses 2730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel Testimonial By Louise Reeves |
|
Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan |
|
It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. Testimonial By Ashley Allen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Louise Reeves Internal Communications Manager House of Travel |
Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel Testimonial By Louise Reeves |
|
Corey Kachigan Engagement & Communications Lead Exemplis |
Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan |
|
Ashley Allen Director Strategic Communications Cimpress |
It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. Testimonial By Ashley Allen |
Case Studies
Case Study Widener University
Case Study Cimpress
Case Study University of North Texas
Case Study House of Travel
Case Study Mettler Toledo
Case Study Exemplis
Video
ContactMonkey Internal Communications Tool in 30 Seconds
Frequently Asked Questions(FAQ)
for ContactMonkey
What is ContactMonkey?
ContactMonkey is an Internal email communication software that enables improving workplace communications and employee engagement. It can be used by enterprises and businesses of all sizes.
ContactMonkey features include drag and drop email templates, employee engagement surveys, Outlook and Gmail Integration, and Email tracking and analytics. The Outlook and Gmail email template builder enables selecting from the library of templates which can be customized for company branding and guidelines. It also includes employee engagement surveys using pulse surveys, emoji reactions and comments.
Email tracking and analysis feature enables real-time tracking on email open or link-click, sending of mass personalized emails using mail-merge and planning and scheduling in advance for sending later. Dashboard analytics provides insights on team performance and other metrics.
What is ContactMonkey used for?
What are the top features of ContactMonkey?
Who uses ContactMonkey?
What are ContactMonkey alternatives?
Where is ContactMonkey located?
Peers used ContactMonkey for communication management and engagement management
ContactMonkey Competitors
ContactMonkey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (85) |
| Custom Reports | Read Reviews (346) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (85) |
| Custom Reports | Read Reviews (346) |
Software Failure Risk Guidance
?for ContactMonkey
Overall Risk Meter
Top Failure Risks for ContactMonkey
ContactMonkey Inc. News
Product Updates May 2025: Fix Link Errors Instantly With Our New Edit Sent Links Feature
ContactMonkey launched the Edit Sent Links feature, enabling users to update hyperlinks in internal emails even after sending. This eliminates the need for resending messages or submitting support tickets. The update streamlines error correction for internal communication teams, reducing disruptions and maintaining campaign performance.
Product Updates February 2025: Introducing ContactMonkeys Dynamic Content
ContactMonkey introduces a new Dynamic Content feature, allowing personalized messaging to audience segments in a single send. The platform offers solutions for various industries and use-cases, including internal and HR communications, employee engagement, and leadership communications.
Product Updates December 2024: Introducing ContactMonkeys SharePoint Integration
ContactMonkey introduces a new feature allowing integration with Microsoft SharePoint, enabling users to publish emails directly to SharePoint pages, enhancing internal communication strategies.
ContactMonkey Ranked Number 360 Fastest-Growing Company in North America on the 2024 Deloitte Technology Fast 500
ContactMonkey ranked 360th on the Deloitte Technology Fast 500, growing 314% in revenue due to market adaptability.
ContactMonkey Inc. Profile
HQ Location
ContactMonkey, Inc. 120 Adelaide West Toronto, ON M5H 1T1
Employees
11-50
Social
Financials
SEED
How does ContactMonkey facilitate Social Media Management?