ContactMonkey Overview

ContactMonkey improves workplace communications with features like email tracking, employee engagement surveys, and customizable templates. Integration with Outlook, Gmail, and Salesforce boosts efficiency and engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using ContactMonkey.

Other use cases:

  • Campaign Management
  • Track Learning Progress
  • Proposal & Quote Management
  • Contact List Management
  • Lead Engagement
  • Collaboration
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Improve ROI are the most popular business priorities that customers and associates have achieved using ContactMonkey.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Build Brand Awareness
See all business priorities See less business priorities

ContactMonkey Use-Cases and Business Priorities: Customer Satisfaction Data

ContactMonkey works with different mediums / channels such as E-Mail. Social Media. Offline etc.

ContactMonkey's features include Templates, Personalization, Feedback Surveys, etc. and ContactMonkey support capabilities include Email Support, Chat Support, 24/7 Support, etc. also ContactMonkey analytics capabilities include Analytics, and Custom Reports.

Reviews

"Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys." - Corey Kachigan

ContactMonkey, PoliteMail, GMass, MailTrack, Groove, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ContactMonkey

Top Industries

  • Education
  • Consumer Goods
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

ContactMonkey is popular in Education, Consumer Goods, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on ContactMonkey Use Cases

What solutions does ContactMonkey provide for Communication Management?

Why is ContactMonkey the best choice for Engagement Management?

How efficiently Does ContactMonkey manage your Social Media Management?

What makes ContactMonkey ideal for Campaign Management?

What benefits does ContactMonkey offer for Track Learning Progress?

31+ more Business Use Cases

121 buyers and buying teams have used Cuspera to assess how well ContactMonkey solved their Sales Engagement needs. Cuspera uses 2730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ContactMonkey testimonial

Corey Kachigan

Engagement & Communications Lead

Exemplis

Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan
ContactMonkey testimonial

Kate Kraley

Communications Specialist

Mettler Toledo

Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! Testimonial By Kate Kraley
ContactMonkey testimonial

Ashley Allen

Director Strategic Communications

Cimpress

It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. Testimonial By Ashley Allen
CUSTOMERS TESTIMONIALS
ContactMonkey testimonial

Corey Kachigan

Engagement & Communications Lead

Exemplis

Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan
ContactMonkey testimonial

Kate Kraley

Communications Specialist

Mettler Toledo

Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! Testimonial By Kate Kraley
ContactMonkey testimonial

Ashley Allen

Director Strategic Communications

Cimpress

It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. Testimonial By Ashley Allen

Case Studies

COMPANY INDUSTRY CASE STUDIES
ContactMonkey case study
Internet
Internet
Case Study Cimpress

How to be More Data-Driven About Your Internal Communications with Cimpress

Read More
ContactMonkey case study
Education
Education
Case Study University of North Texas

How University of North Texas is Streamlining Internal Communications with ContactMonkey

Read More
ContactMonkey case study
Hospitality
Hospitality
Case Study House of Travel

Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel

Read More

Video

ContactMonkey Internal Communications Tool in 30 Seconds

Video Thumbnail

Frequently Asked Questions(FAQ)

for ContactMonkey

What is ContactMonkey?

ContactMonkey is an Internal email communication software that enables improving workplace communications and employee engagement. It can be used by enterprises and businesses of all sizes.

ContactMonkey features include drag and drop email templates, employee engagement surveys, Outlook and Gmail Integration, and Email tracking and analytics. The Outlook and Gmail email template builder enables selecting from the library of templates which can be customized for company branding and guidelines. It also includes employee engagement surveys using pulse surveys, emoji reactions and comments.

Email tracking and analysis feature enables real-time tracking on email open or link-click, sending of mass personalized emails using mail-merge and planning and scheduling in advance for sending later. Dashboard analytics provides insights on team performance and other metrics.

What is ContactMonkey used for?

ContactMonkey is a Sales Engagement Software mainly used by its customers to Improve Internal Communications and Improve ROI by Communication Management, Engagement Management and Social Media Management .

What are the top features of ContactMonkey?

Templates, Personalization and Feedback surveys are some of the top features of ContactMonkey.

Who uses ContactMonkey?

ContactMonkey is used by Education, Consumer Goods and Internet among other industries.

What are ContactMonkey alternatives?

PoliteMail, GMass, MailTrack and Groove are popular alternatives for ContactMonkey.

Where is ContactMonkey located?

ContactMonkey is headquartered at ContactMonkey, Inc. 120 Adelaide West Toronto, ON M5H 1T1.
lightning

Peers used ContactMonkey for communication management and engagement management

ContactMonkey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (85)
Custom Reports

3.93/5 ★

Read Reviews (346)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (85)
Custom Reports

3.93/5 ★

Read Reviews (346)

Software Failure Risk Guidance

?

for ContactMonkey

Overall Risk Meter

Low Medium High

Top Failure Risks for ContactMonkey

ContactMonkey Inc. News

Product Updates December 2024: Introducing ContactMonkeys SharePoint Integration

ContactMonkey introduces a new feature allowing integration with Microsoft SharePoint, enabling users to publish emails directly to SharePoint pages, enhancing internal communication strategies.

03/12/2024 - source

ContactMonkey Ranked Number 360 Fastest-Growing Company in North America on the 2024 Deloitte Technology Fast 500

ContactMonkey ranked 360th on the Deloitte Technology Fast 500, growing 314% in revenue due to market adaptability.

20/11/2024 - source

ContactMonkey Inc. Feeds

Key Highlights from the 2024 Global State of Internal Communications Report

We share some of the most interesting internal comms trends seen in the 2024 Global State of Internal Communications Survey.

The post Key Highlights from the 2024 Global State of Internal Communications Report appeared first on ContactMonkey.

03/06/2024 - source

ContactMonkey Inc. Profile

Company Name

ContactMonkey Inc.

Company Website

//contactmonkey.com

Year Founded

2011

HQ Location

ContactMonkey, Inc. 120 Adelaide West Toronto, ON M5H 1T1

Employees

11-50

Social

Financials

SEED