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ConvergeHub vs Salsa CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConvergeHub vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 4310 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConvergeHub and Salsa CRM

ConvergeHub, Salsa CRM, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"When looking for a CRM we wanted to be able to find one that was A) customizable without the high costs of Salesforce and B) user friendly. ConvergeHub nailed both our needs. A user friendly, extremely customizable CRM that was tailored for our need...s. " - Karl Donovan

"In the years leading up to the launch back in 2013, the Briscoe staff was using Microsoft Excel spreadsheets to track their development data, which they found to be inflexible and limiting. Overwhelmed with paperwork, Briscoe leadership knew it was ...time to explore donor management software. " - Lauren Shultz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConvergeHub

Focus area

ConvergeHub is better than Salsa CRM for

Software Failure Risk

  • low

logo Salsa CRM

Focus area

Salsa CRM is better than ConvergeHub for

Software Failure Risk

  • medium

About

All-in-One Customer Management Platform

Donor Management and Fundraising CRM

Age

2013

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

97

49

Total Goals
(we found evidences for)

15

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management


campaign management

campaign monitoring

campaign analytics


generation of new leads


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



relationship management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media

scheduling post to social media


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


conversion management




account management



pipeline management


training & onboarding


calendar management



lead qualification

lead qualification: technographic


sales call management




billing and invoice management



segmentation and targeting


rating and review management









personalized marketing


customer case management


knowledge management



business development


products & pricelist management


social media marketing





competitive intelligence


content management


community building



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Establish thought leadership

  • Improve visibility

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • See 12 more
  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting