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ConvergeHub vs Scratchpad: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConvergeHub vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2689 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConvergeHub and Scratchpad

ConvergeHub, Scratchpad, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"ConvergeHub is the essential CRM… It allows for a speedy and thorough workflow, as well as open inter-office communication. We thank our friends at ConvergeHub for this amazing... " - Chad Otar

"I use Salesforce too much to not use Scratchpad. After 8-10 hours a day in Salesforce working on notation and everything else I have to do, the thing I dread the most is updating everything in Salesforce one by one. Scatchpad literally saves me 60-9...0 minutes a day. Highly recommended! " - Jeff Hanks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConvergeHub

Focus area

ConvergeHub is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than ConvergeHub for

Software Failure Risk

  • medium

About

All-in-One Customer Management Platform

Fastest experience to update Salesforces

Age

2013

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

97

46

Total Goals
(we found evidences for)

15

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



contact list management

creating contact list


campaign management

campaign monitoring


generation of new leads


workflow management


communication management

sending & publishing communications


sales document management

proposal & quote management

contract management


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


conversion management




account management



pipeline management


training & onboarding


calendar management



lead qualification

lead qualification: technographic


sales call management

meeting management




billing and invoice management



segmentation and targeting


rating and review management









personalized marketing


customer case management


knowledge management



business development


products & pricelist management


social media marketing





competitive intelligence


promotion management


discount management


opportunity management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Establish thought leadership

  • Improve visibility

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • See 12 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting