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Compare Copper vs BUSINESSNEXT '' formerly CRMNEXT ''

Comparison Summary

For Copper vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 8266 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Copper and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Copper and BUSINESSNEXT '' formerly CRMNEXT ''

Copper is more suited to businesses that require Engagement Management with E-Mail and Contact List Management with E-Mail where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Copper and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Copper for engagement management and lead tracking where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for offer management and campaign analytics .

logo Copper

Focus area

Copper is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Copper for

Software Failure Risk

  • low

About

Copper | CRM Software Built for Google & G-Suite

The #1 CRM For Banking And Insurance

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

89

24

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

creating contact list



communication management

tracking & monitoring communications

sending & publishing communications



workflow management


generation of new leads




business development


sales document management

contract management

proposal & quote management


training & onboarding


pipeline management


relationship management


opportunity management


conversion management


sales call management

meeting management


account management




lead qualification

lead qualification: technographic

lead qualification: demographic


social media management

social media analytics


follower management



campaign management

campaign monitoring


promotion management


discount management



customer feedback management

measuring customer satisfaction




conference call management




competitive intelligence


products & pricelist management


sales review & feedback


rating and review management


content management





segmentation and targeting


relationship marketing



calendar management




knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting