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CustomerStories vs Oxid E-COMMERCE PLATFORM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerStories vs. Oxid E-COMMERCE PLATFORM is based on a specific set of business needs and context. The comparison uses 153 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerStories and Oxid E-COMMERCE PLATFORM

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerStories covers Social Media Management, Workflow Management with Promotions, Content Management, Lead Engagement, etc.

Oxid E-COMMERCE PLATFORM focuses on Customer Case Management, Campaign Management, Products & Pricelist Management, Content Management with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerStories

Focus area

Software Failure Risk

  • medium

logo Oxid E-COMMERCE PLATFORM

Focus area

Software Failure Risk

  • medium

About

Customer Marketing Automation for Modern Marketing & Sales

OXID E-Commerce Platform: The successful ... - OXID eSales AG

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

7

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


workflow management


content management


customer case management


campaign management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • omnichannel

  • website

  • omnichannel

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting