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Dialpad Ai Voice vs MaTelSo: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Dialpad Ai Voice medium Failure Risk for MaTelSo medium
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Comparison Summary

This comparison report of Dialpad Ai Voice vs. MaTelSo is based on a specific set of business needs and context. The comparison uses 2493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Dialpad Ai Voice and MaTelSo

Dialpad Ai Voice, MaTelSo, Dialshree, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Dialpad Ai Voice covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

MaTelSo focuses on Communication Management with Phone Calls, Advertisement with Display Advertisement, Contact List Management with Phone Calls, Campaign Management with Phone Calls, etc.

"With Dialpad we can go right online, provision the user through the UI in literally seconds, and get their phone up and running the same day. " - Kat Sweet

"Thanks to the solution provided by matelso, we've moved our call tracking up to a new level. This has allowed us to reproduce an optional lead assignment for each channel! " - Julian H ner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than MaTelSo for

Software Failure Risk

  • medium

logo MaTelSo

Focus area

Software Failure Risk

  • medium

About

AI business phone system to improve your workflows and customer experience

Leading marketing tool for evaluating telephone calls

Age

2011

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

17

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (153)

Read Reviews (2)

call recording

Read Reviews (85)

Read Reviews (0)

call transcription

Read Reviews (43)

Read Reviews (0)

call analytics

Read Reviews (15)

Read Reviews (2)

helpdesk management

Read Reviews (78)

Read Reviews (1)

collaboration

Read Reviews (75)

Read Reviews (0)

communication management

Read Reviews (56)

Read Reviews (62)

tracking & monitoring communications

Read Reviews (27)

Read Reviews (62)

sending & publishing communications

Read Reviews (23)

Read Reviews (0)

conference call management

Read Reviews (27)

Read Reviews (0)

engagement management

Read Reviews (17)

Read Reviews (0)

engaging and following up

Read Reviews (12)

Read Reviews (0)

contact list management

Read Reviews (14)

Read Reviews (6)

lead qualification

Read Reviews (7)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (3)

training & onboarding

Read Reviews (6)

Read Reviews (0)

Scheduling & dispatching

Read Reviews (6)

Read Reviews (0)

customer feedback management

Read Reviews (5)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (1)

social media analytics

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (5)

products & pricelist management

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

  • Improve efficiency

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more

  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting