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Compare Domo vs Phocas

Comparison Summary

For Domo vs Phocas comparison, Our AI algorithm looked at 8224 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Domo and Phocas to solve their respective business needs.

Pros and cons of Domo and Phocas

Domo is more suited to businesses that require Competitive Intelligence and Collaboration where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo Domo

Focus area

Domo is better than Phocas for

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Domo: Connecting Your Data, Systems & People

Phocas: Business Intelligence Software and Data Analytics

Age

2011

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

96

41

Total Goals
(we found evidences for)

17

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence



engagement management

engaging and following up

engaging with scheduling & cadence


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account



campaign management

campaign analytics

campaign monitoring



training & onboarding


helpdesk management


content management



workflow management



sales document management

contract management

proposal & quote management


generation of new leads


customer feedback management

measuring customer satisfaction





contact list management



revenue cycle management


category management


lead qualification

lead qualification: technographic



account management


personalized marketing


business development




knowledge management


courses & assessment

create learning path


lifetime value management


performance management


products & pricelist management


conference call management



rating and review management


community building


international marketing



loyalty management

identify target customers






customer case management


conversion management


community marketing



sales incentive management



Top Goals

Goals Achieved

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • Manage risk

  • Establish thought leadership

  • Improve digital and social presence

  • See 14 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting