cuspera logo CUSPERA

Doxim CRM vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Doxim CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4023 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Doxim CRM and BUSINESSNEXT (formerly CRMNEXT)

Doxim CRM, and BUSINESSNEXT (formerly CRMNEXT) belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Doxim CRM covers Engagement Management, Training & Onboarding, Campaign Management, Personalized Marketing, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"Doxim Client Onboarding was chosen because of its ability to automate some of the account opening/update functions within our business. " - Alan Rees

"CRMNEXT enables us to deploy smart, intelligent journeys resulting in faster fulfilment and go to market for our new products and services and lower cost of sales. It has boosted our capabilities to deliver superlative customer experience and furthe...r strengthen customer loyalty. " - Mr. Sanjay Gupta

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Doxim CRM

Focus area

Doxim CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Doxim CRM for

Software Failure Risk

  • low

About

CRM for Financial Services

The #1 CRM For Banking And Insurance

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

38

24

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding



personalized marketing


customer feedback management

measuring customer satisfaction

measuring net promoter score


workflow management


segmentation and targeting


sales document management


relationship management


contact list management


products & pricelist management


pipeline management


generation of new leads



loyalty management




performance management


helpdesk management



knowledge management



monitoring social media


engaging on social media


social media analytics


social media management

monitoring social media

engaging on social media

social media analytics




calendar management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Manage risk

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 5 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting