Comparison Summary
Introducing Ebsta and Dialshree
Ebsta, Dialshree, Salesforce Inbox, Yesware, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Ebsta covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Contact List Management with E-Mail, etc.
Dialshree focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement
Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns
Age
2012
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
57
47
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Improve internal communications
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Scale best practices
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Improve efficiency
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Increase customer life time value
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Launch new products
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Improve brand engagement
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
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omnichannel
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chat
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mobile app
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Skype
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website
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channel partners
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trade shows
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events
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on premises
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user generated content
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blogs
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Whatsapp
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social media
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Facebook
- See 17 more
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phone calls
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e-mail
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mobile
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offline
-
text SMS
-
point of sale
-
omnichannel
-
chat
-
mobile app
-
Skype
-
website
-
channel partners
-
trade shows
-
events
-
on premises
-
user generated content
-
blogs
-
Whatsapp
-
social media
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
