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Ebsta vs Dialshree: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ebsta vs. Dialshree is based on a specific set of business needs and context. The comparison uses 3370 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ebsta and Dialshree

Ebsta, Dialshree, Salesforce Inbox, Yesware, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ebsta covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Contact List Management with E-Mail, etc.

Dialshree focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ebsta

Focus area

Ebsta is better than Dialshree for

Software Failure Risk

  • low

logo Dialshree

Focus area

Dialshree is better than Ebsta for

Software Failure Risk

  • medium

About

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns

Age

2012

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

57

47

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


workflow management




generation of new leads


sales document management

proposal & quote management



account management


knowledge management


trade show marketing


sales call management

meeting management


business development



content management


training & onboarding



products & pricelist management



campaign management


competitive intelligence


pipeline management


loyalty management

identify target customers



customer feedback management

measuring customer satisfaction


helpdesk management


touchpoint management


performance management


conference call management



compliance & governance




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Improve brand engagement

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • offline

  • text SMS

  • point of sale

  • omnichannel

  • chat

  • mobile app

  • Skype

  • website

  • channel partners

  • trade shows

  • events

  • on premises

  • user generated content

  • blogs

  • Whatsapp

  • social media

  • Facebook

  • See 17 more
  • phone calls

  • e-mail

  • mobile

  • offline

  • text SMS

  • point of sale

  • omnichannel

  • chat

  • mobile app

  • Skype

  • website

  • channel partners

  • trade shows

  • events

  • on premises

  • user generated content

  • blogs

  • Whatsapp

  • social media

  • Facebook

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting