Dialshree Overview
Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.
Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data
Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.
Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.
Reviews
"As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy ...to use feature set from flexible API, CRM integration, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree!" - Sean Gruwell
Dialshree, Channels, Dialpad Ai Voice, Kixie Integrated Voice, ClickPoint Software, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Dialshree
Top Industries
- Financial Services
- Insurance
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Large Enterprise
Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.
Comprehensive Insights on Dialshree Use Cases
What benefits does Dialshree offer for Helpdesk Management?
Why is Dialshree the best choice for Call Recording?
How does Dialshree address your Communication Management Challenges?
How efficiently Does Dialshree manage your Campaign Management?
30+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree! |
|
It's been pleasure working with you on relatively new technology for us, the Call Management software ! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through study of customer's requirement before giving quote and precise estim...ate of time. Due to all these, the time in redoing things gets minimize and customer gets precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyse and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over it is important. Quick solution of problems and new requirement makes it quite easy for us to do business with you. I wish you all very best. |
|
When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sean Gruwell Managing Director Voice Team USA |
As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree! |
|
Dhaval Rao President (Information Technology) Ganesh Housing Corporation LTD |
It's been pleasure working with you on relatively new technology for us, the Call Management software ! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through study of customer's requirement before giving quote and precise estim...ate of time. Due to all these, the time in redoing things gets minimize and customer gets precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyse and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over it is important. Quick solution of problems and new requirement makes it quite easy for us to do business with you. I wish you all very best. |
|
Vinay Kaimal Senior Manager Reliance Nippon Life Insurance Co |
When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study Agra smart city authorityRead More |
Insurance
|
Insurance |
Case Study Life and InsuranceRead More |
Hospital & Health Care
|
Hospital & Health Care |
Case Study Indus Health PlusRead More |
Video
DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd
Frequently Asked Questions(FAQ)
for Dialshree
What is Dialshree?
DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.
This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.
Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.
What is Dialshree used for?
What are the top features of Dialshree?
Who uses Dialshree?
What are Dialshree alternatives?
Where is Dialshree located?
Peers used Dialshree for helpdesk management and call recording
Dialshree Competitors
Dialshree Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
Software Failure Risk Guidance
?for Dialshree
Overall Risk Meter
Top Failure Risks for Dialshree
ELISION TECHNOLOGIES PRIVATE LIMITED Feeds
Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year
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Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0
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ELISION TECHNOLOGIES PRIVATE LIMITED Profile
Company Name
ELISION TECHNOLOGIES PRIVATE LIMITED
Company Website
//elisiontec.comHQ Location
Ahmedabad, Gujarat, IN
Employees
11-50
Social
Financials
NA
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