Dialshree Overview

Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.

Use Cases

Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.

Other use cases:

  • Touchpoint Management
  • Campaign Management
  • Customer Feedback Management
  • Training & Onboarding
  • Collaboration
  • Business Development
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data

Dialshree works with different mediums / channels such as Phone Calls, E-Mail, Omnichannel, etc.

Dialshree's features include Recording, Personalization, Predictive Dialer, etc.

Reviews

"The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each o...ther perfectly. I would recommend Elision to any company looking for innovative and affordable solutions." - Peter Mugisha

Dialshree, Channels, Dialpad Ai Voice, Kixie Integrated Voice, ClickPoint Software, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialshree

Top Industries

  • Financial Services
  • Insurance
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Dialshree Use Cases

Why is Dialshree the best choice for Helpdesk Management?

How can Dialshree enhance your Call Recording process?

How does Dialshree address your Communication Management Challenges?

How can Dialshree optimize your Campaign Management Workflow?

30+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Sean Gruwell

Managing Director

Voice Team USA

As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree!

Testimonial By Sean Gruwell
CUSTOMERS TESTIMONIALS
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Sean Gruwell

Managing Director

Voice Team USA

As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients both large and small; I can confidently say there is no better cloud-based system on the market today than what Dial Shree. A robust and easy to use feature set from flexible API, CRM integrat...ion, reporting, monitoring, Omni Channel Phone, SMS and Email, sophisticated IVR/ACD and the list goes on and on leaving no stone unturned. A masterful innovation simplifying what can normally be a complex solution into one of the most cost-effective scalable systems. Their support staff is always a chat, skype or phone call away to help navigate when needed. My team and I look forward to many years of growth with Dial Shree!

Testimonial By Sean Gruwell

Case Studies

COMPANY INDUSTRY CASE STUDIES
Dialshree case study
Research
Research
Case Study Calling 24o7

Elision Automates all inbound/outbound calling process of Calling24x7 with its feature rich Predictive Dialer

Read More
Dialshree case study
Telecommunications
Telecommunications
Case Study VINTELS

VINTELS uses predictive dialer from Elision to reach its UK based customers

Read More
Dialshree case study
Computer Software
Computer Software
Case Study iPing BPO

iPing BPO is a domestic call centre that offers end-to-end solutions in the area of outbound telecalling with regional language skills

Read More

Video

DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialshree

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.

Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

Channels, Dialpad Ai Voice, Kixie Integrated Voice and ClickPoint Software are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.
lightning

Peers used Dialshree for helpdesk management and call recording

Dialshree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)

Software Failure Risk Guidance

?

for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

Elision Technolab Feeds

Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year

N/A

13/06/2024 - source

PCI Compliant Unified Communication Tools for Banks

N/A

22/05/2024 - source

Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0

N/A

21/05/2024 - source

Elision Technolab Profile

Company Name

Elision Technolab

Company Website

https://www.elisiontec.com/

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA