Dialshree Overview
Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.
Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data
Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.
Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.
Reviews
"The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each o...ther perfectly. I would recommend Elision to any company looking for innovative and affordable solutions." - Peter Mugisha
Dialshree, Channels, Dialpad Ai Voice, Kixie Integrated Voice, ClickPoint Software, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Dialshree
Top Industries
- Financial Services
- Insurance
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Large Enterprise
Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.
Comprehensive Insights on Dialshree Use Cases
How can Dialshree optimize your Helpdesk Management Workflow?
What Are the key features of Dialshree for Call Recording?
How can Dialshree optimize your Communication Management Workflow?
How can Dialshree enhance your Campaign Management process?
30+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions. |
|
DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor. |
|
We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Peter Mugisha Founder Afrolynx IT Solutions |
The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions. |
|
Herat Gandhi Customer Service Head Prudent Corporate Advisory Services Ltd |
DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor. |
|
Mr. Muzaffar U Zaman Director Operations Girnar Software Pvt Ltd (cardekho.com) |
We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Banking
|
Banking |
Case Study PMC BankRead More |
Information Technology and Services
|
Information Technology and Services |
Case Study Prudent CorporateRead More |
Computer & Network Security
|
Computer & Network Security |
Case Study TopsgrupRead More |
Video
DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd
Frequently Asked Questions(FAQ)
for Dialshree
What is Dialshree?
DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.
This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.
Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.
What is Dialshree used for?
What are the top features of Dialshree?
Who uses Dialshree?
What are Dialshree alternatives?
Where is Dialshree located?
Peers used Dialshree for helpdesk management and call recording
Dialshree Competitors
Dialshree Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
Software Failure Risk Guidance
?for Dialshree
Overall Risk Meter
Top Failure Risks for Dialshree
ELISION TECHNOLOGIES PRIVATE LIMITED Feeds
Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year
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Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0
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ELISION TECHNOLOGIES PRIVATE LIMITED Profile
Company Name
ELISION TECHNOLOGIES PRIVATE LIMITED
Company Website
//elisiontec.comHQ Location
Ahmedabad, Gujarat, IN
Employees
11-50
Social
Financials
NA
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