Dialshree Overview

Elisiontec's omnichannel contact center solution enhances customer engagement through cutting-edge communication tools. Tailored for over 20 industries, it offers a unified platform for businesses to connect effectively with their clients. The solution stands out with its ability to handle diverse communication channels, ensuring seamless customer experiences. Notably, the platform has demonstrated significant impact, such as improving emergency response efficiency by 95.89% in smart city projects and boosting lead management by 72.89% for automotive clients. Elisiontec's solution empowers enterprises to maintain high-quality interactions, positioning them at the forefront of customer service innovation.

Use Cases

Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.

Other use cases:

  • Touchpoint Management
  • Campaign Management
  • Customer Feedback Management
  • Training & Onboarding
  • Collaboration
  • Business Development
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data

Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.

Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.

Reviews

"When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should... mention this that Elision Tech by far was the most feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential." - Vinay Kaimal

Dialshree, GMass, Ebsta, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.

Popular Business Setting

for Dialshree

Top Industries

  • Financial Services
  • Insurance
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Dialshree Use Cases

What benefits does Dialshree offer for Helpdesk Management?

How can Dialshree optimize your Call Recording Workflow?

What solutions does Dialshree provide for Communication Management?

What Are the key features of Dialshree for Campaign Management?

30+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha
CUSTOMERS TESTIMONIALS
Dialshree testimonial

Vinay Kaimal

Senior Manager

Reliance Nippon Life Insurance Co

When RNLIC Human Resource team was planning to scale up its volume recruitment operational speed and efficacies in FY'19-FY'20 we decided to go for Elision Tech after scoping out and assessing 7 8 companies in the dialler software industry. I should mention this that Elision Tech by far was the mos...t feature rich and service friendly product available in the market. They are high-value creators by virtue of their stupendous product platform and always think about their customer success. Partnering with Ankur Sharma and Hitesh Gohil has been a breeze since they customized the product according to our business requirements and seamlessly deployed the services in record timeframe per the project plan. Ever since we have started using Elision tech Dialshree product we have seen our recruitment output in terms of numbers scale by 150% as compared to 2018. This is by virtue of gains realized in operational efficiencies and real-time productivity and resource management made available through their dialler software. Elision Tech's after sales support has always been prompt and closes any issues raised within the same business day as they have a robust 24X7 support team. If you are looking for highly customizable and value for money dialer software then Elision should be your preferred partner as they unlock your business potential.

Testimonial By Vinay Kaimal
Dialshree testimonial

Rocco Solorzano

Manager

Benefits Depot USA LLC

Amazing developers that have the experience to resolve any issues. I have had many developers on my team try to fix small quirky issues with no result. This team of developers knew exactly what was the issue and fixed it. What i Think is the most value from them is the commitment to your satisfacti...on and timeframes.

Testimonial By Rocco Solorzano
Dialshree testimonial

Peter Mugisha

Founder

Afrolynx IT Solutions

The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions.

Testimonial By Peter Mugisha

Case Studies

Government Administration

CASE STUDY GMDA Smart City

Customer experience in GMDA Smart City improved by 97.25% through WhatsApp integration in their omnichannel strategy.

Hospital & Health Care

CASE STUDY Cims Hospital

CIMS Hospital improved emergency efficiency by integrating WhatsApp into their communication strategy, enhancing engagement and streamlining processes.

Research

Case Study Calling 24o7

Elision Automates all inbound/outbound calling process of Calling24x7 with its feature rich Predictive Dialer

Transportation/Trucking/Railroad

Case Study Agra smart city authority

Ascendant Indian City Got Smarter with Call Center and IP PBX Solutions of Elision

Financial Services

Case Study ACML

ACML Adhered Government Compliances with Turnkey Voice Logger Solution

Transportation/Trucking/Railroad

Case Study Bookmycab.com

BookMyCab.com books 1000+ cabs on Elision solution on a daily basis

Video

DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd

Video Thumbnail

Frequently Asked Questions(FAQ)

for Dialshree

What is Dialshree?

DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.

This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.

Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.

What is Dialshree used for?

Dialshree is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Call Recording and Communication Management .

What are the top features of Dialshree?

Recording, Personalization and Predictive dialer are some of the top features of Dialshree.

Who uses Dialshree?

Dialshree is used by Financial Services, Insurance and Information Technology And Services among other industries.

What are Dialshree alternatives?

GMass, Ebsta, Autoklose and Mailshake are popular alternatives for Dialshree.

Where is Dialshree located?

Dialshree is headquartered at Ahmedabad, Gujarat, IN.
lightning

Peers used Dialshree for helpdesk management and call recording

Dialshree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (20)
Analytics

3.89/5

Read Reviews (19)
Custom Reports

3.77/5

Read Reviews (170)

Software Failure Risk Guidance

?

for Dialshree

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialshree

ELISION TECHNOLOGIES PRIVATE LIMITED News

Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year

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PCI Compliant Unified Communication Tools for Banks

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Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0

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The Role of Pragmatic Solutions in Enhancing Banking Communication

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ELISION TECHNOLOGIES PRIVATE LIMITED Profile

Company Name

ELISION TECHNOLOGIES PRIVATE LIMITED

Company Website

//elisiontec.com

HQ Location

Ahmedabad, Gujarat, IN

Employees

11-50

Social

Financials

NA