Dialshree Overview
Elisiontec's omnichannel contact center solution enhances customer engagement through cutting-edge communication tools. Tailored for over 20 industries, it offers a unified platform for businesses to connect effectively with their clients. The solution stands out with its ability to handle diverse communication channels, ensuring seamless customer experiences. Notably, the platform has demonstrated significant impact, such as improving emergency response efficiency by 95.89% in smart city projects and boosting lead management by 72.89% for automotive clients. Elisiontec's solution empowers enterprises to maintain high-quality interactions, positioning them at the forefront of customer service innovation.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Dialshree.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialshree.
Dialshree Use-Cases and Business Priorities: Customer Satisfaction Data
Dialshree works with different mediums / channels such as Phone Calls. E-Mail. Omnichannel etc.
Dialshree's features include Recording, Personalization, Predictive Dialer, etc. and Dialshree support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Dialshree analytics capabilities include Analytics, and Custom Reports.
Reviews
"We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our busin...ess processes. Apart from day to day dialer management, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience." - Mr. Muzaffar U Zaman
Dialshree, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.
Popular Business Setting
for Dialshree
Top Industries
- Financial Services
- Insurance
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Large Enterprise
Dialshree is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.
Comprehensive Insights on Dialshree Use Cases
What Are the key features of Dialshree for Helpdesk Management?
How efficiently Does Dialshree manage your Call Recording?
How efficiently Does Dialshree manage your Communication Management?
What makes Dialshree ideal for Campaign Management?
30+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well Dialshree solved their Sales Engagement needs. Cuspera uses 1600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. |
|
DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor. |
|
The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mr. Muzaffar U Zaman Director Operations Girnar Software Pvt Ltd (cardekho.com) |
We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our business processes. Apart from day to day dialer manage...ment, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. |
|
Herat Gandhi Customer Service Head Prudent Corporate Advisory Services Ltd |
DialShree has been a crucial element that has helped in fulfilling our company's vision of providing customer-centric support. Owing to the advanced features of DialShree, we have been able to track customer calls more efficiently. Insightful reports offered by DialShree has helped the management i...n tracking performance while at the same time reducing attrition rate owing to reduced load on our agents. It is only because of DialShree that we can think of delivering WOW' experience to everyPrudent investor. |
|
Peter Mugisha Founder Afrolynx IT Solutions |
The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each other perfectly. I would recommend Elision to any c...ompany looking for innovative and affordable solutions. |
Case Studies
CASE STUDY Passion Gaming
CASE STUDY Unipath Speciality Laboratory Ltd
CASE STUDY PMC Bank
CASE STUDY Prudent Corporate Advisory Services Ltd.
CASE STUDY Nykaa
CASE STUDY Sterling Accuris Wellness Pvt. Ltd
Video
DialShree - Salesforce Integration | Elision Technologies Pvt. Ltd
Frequently Asked Questions(FAQ)
for Dialshree
What is Dialshree?
DialShree is a one-stop contact center solution used with both on-premises and cloud-based environments and suitable for all types and sizes of contact centers or call centers. It experiences the best in class communications with the clients and helps to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. It also helps to increase sales and revenue, improve efficiency, and grow market share.
This software-based dialer solution helps the organizations to minimize the business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. It helps inbound or outbound business communication faster, simpler, and better with the right experience, expertise, and the latest technologies. DialShree also ensures to increase the business revenue.
Its features are SIP and PRI line support, web-based interface, inbound, outbound, and blended campaigns management, Single Sign-On (SSO), popup customer CRM record automatically, social media integration, WhatsApp integration, inbound and outbound email, outbound SMS and much more.
What is Dialshree used for?
What are the top features of Dialshree?
Who uses Dialshree?
What are Dialshree alternatives?
Where is Dialshree located?
Peers used Dialshree for helpdesk management and call recording
Dialshree Competitors
Dialshree Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (170) |
Software Failure Risk Guidance
?for Dialshree
Overall Risk Meter
Top Failure Risks for Dialshree
ELISION TECHNOLOGIES PRIVATE LIMITED News
Elision Technologies Shines at CX Summit: Crowned Unified CX Platform Innovator of the Year
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PCI Compliant Unified Communication Tools for Banks
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Break Language Barriers and Supercharge Engagement & CX with even more robust & powerful DialShree 2.0
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The Role of Pragmatic Solutions in Enhancing Banking Communication
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ELISION TECHNOLOGIES PRIVATE LIMITED Profile
Company Name
ELISION TECHNOLOGIES PRIVATE LIMITED
Company Website
//elisiontec.comHQ Location
Ahmedabad, Gujarat, IN
Employees
11-50
Social
Financials
NA
