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EKM vs ShippingEasy: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of EKM vs. ShippingEasy is based on a specific set of business needs and context. The comparison uses 4729 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing EKM and ShippingEasy

EKM, ShippingEasy, Liana®Cloud Commerce, Sellfy, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

EKM covers Loyalty Management with User Generated Content, Communication Management with Social Media, Social Media Management with Social Media, Sales Document Management, etc.

ShippingEasy focuses on Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo EKM

Focus area

Software Failure Risk

  • low

logo ShippingEasy

Focus area

Software Failure Risk

  • low

About

ekm.com - The Leading UK Ecommerce Wesbite Platform

ShippingEasy: Shipping software & E-commerce platform for ...

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

45

64

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


sales document management

contract management

proposal & quote management


helpdesk management


products & pricelist management


engagement management

engaging and following up




campaign management


content management


training & onboarding


knowledge management


promotion management




contact list management


customer feedback management



rating and review management



workflow management





bundling of products


reputation management


sales call management


lifetime value management



sales review & feedback






touchpoint management


channel management


generation of new leads


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Improve efficiency

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase customer life time value

  • Improve consistency

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • review sites

  • Amazon

  • website

  • offline

  • promotions

  • chat

  • point of sale

  • social media

  • on premises

  • newsletter

  • user generated content

  • Facebook

  • coupons

  • blogs

  • Pinterest

  • video

  • Instagram

  • omnichannel

  • eBay

  • mass media

  • games

  • See 20 more
  • e-mail

  • phone calls

  • review sites

  • Amazon

  • website

  • offline

  • promotions

  • chat

  • point of sale

  • social media

  • on premises

  • newsletter

  • user generated content

  • Facebook

  • coupons

  • blogs

  • Pinterest

  • video

  • Instagram

  • omnichannel

  • eBay

  • mass media

  • games

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting