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Epsilon PeopleCloud Loyalty vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Epsilon PeopleCloud Loyalty vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 1074 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Epsilon PeopleCloud Loyalty and SpotOn Loyalty

Epsilon PeopleCloud Loyalty, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Epsilon PeopleCloud Loyalty covers Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"[Epsilon] revamped our retargeting strategy so we could reach an audience we couldn’t find or reach before. With [Epsilon]’s cross-device and cross-channel measurement, we have a comprehensive view into our performance for the first time " - Steve August

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

Software Failure Risk

  • low

About

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Loyalty Program to Turn New Customers into Regulars

Age

1969

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

19

29

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


competitive intelligence



lifetime value management



communication management

sending & publishing communications




campaign management


generation of new leads


redemption management


sales incentive management


billing and invoice management


rating and review management


social media analytics


social media management

social media analytics


helpdesk management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting