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Epsilon PeopleCloud Loyalty vs Xoxoday Plum: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Epsilon PeopleCloud Loyalty vs. Xoxoday Plum is based on a specific set of business needs and context. The comparison uses 641 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Epsilon PeopleCloud Loyalty and Xoxoday Plum

Epsilon PeopleCloud Loyalty, and Xoxoday Plum belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Epsilon PeopleCloud Loyalty covers Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

Xoxoday Plum focuses on Loyalty Management, Sales Incentive Management with Mobile, Discount Management with E-Mail, Engagement Management with Channel Partners, etc.

"We were all astonished by how data driven Epsilon is and how they advised us through the whole process " - Adam Bridegan

"Prior to Xoxoday, our Employee Rewards and Recognition programs were weak, sparse and not digitised. Within a year of Xoxoday implementation we gained 10 points on our GPTW scores. " - Ajay Sreedhara

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

logo Xoxoday Plum

Focus area

Software Failure Risk

  • medium

About

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Digital Rewards & Incentive to drive behaviors that power business results

Age

1969

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

19

19

Total Goals
(we found evidences for)

12

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


competitive intelligence



lifetime value management



communication management

sending & publishing communications




campaign management


generation of new leads



redemption management


sales incentive management


discount management


motivation management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • channel partners

  • promotions

  • coupons

  • e-mail

  • mobile

  • mobile app

  • website

  • offline

  • point of sale

  • See 6 more
  • channel partners

  • promotions

  • coupons

  • e-mail

  • mobile

  • mobile app

  • website

  • offline

  • point of sale

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting