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Eway CRM vs ServiceM8: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Eway CRM low Failure Risk for ServiceM8 low
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Comparison Summary

This comparison report of Eway CRM vs. ServiceM8 is based on a specific set of business needs and context. The comparison uses 2731 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and ServiceM8

Eway CRM, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM, whereas ServiceM8, Loc8, AroFlo, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

ServiceM8 focuses on Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo ServiceM8

Focus area

ServiceM8 is better than Eway CRM for

Software Failure Risk

  • low

About

The Best CRM Software for Outlook

ServiceM8: Field Service Software

Age

1995

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

42

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (36)

Read Reviews (9)

contact list management

Read Reviews (24)

Read Reviews (39)

contacts history

Read Reviews (9)

Read Reviews (22)

creating contact list

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (15)

Read Reviews (9)

helpdesk management

Read Reviews (14)

Read Reviews (56)

communication management

Read Reviews (12)

Read Reviews (16)

sending & publishing communications

Read Reviews (11)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (3)

campaign management

Read Reviews (10)

Read Reviews (10)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (9)

Read Reviews (201)

contract management

Read Reviews (4)

Read Reviews (24)

proposal & quote management

Read Reviews (2)

Read Reviews (138)

engagement management

Read Reviews (9)

Read Reviews (14)

engaging and following up

Read Reviews (8)

Read Reviews (14)

relationship management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (1)

opportunity management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (1)

content management

Read Reviews (2)

Read Reviews (1)

content sharing

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

billing and invoice management

Read Reviews (1)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

customer feedback management

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

account management

Read Reviews (0)

Read Reviews (3)

payment management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting