Eway CRM Overview

eWay-CRM addresses the challenge of managing customer relationships directly within Microsoft Outlook. This integration streamlines workflows by embedding CRM functionalities into a familiar interface, eliminating the need to switch between applications. Users can organize emails and meetings efficiently, enhancing team collaboration through shared email discussions. The solution also connects with over 3,000 apps, offering extensive integration possibilities. By simplifying routine tasks and highlighting critical communications, eWay-CRM ensures users remain focused on priority interactions. This approach not only saves time but also enhances productivity within an existing ecosystem, making it a forward-looking choice for businesses relying on Outlook.

Use Cases

Customers recommend Workflow Management, Contact List Management, Onboarding, as the business use cases that they have been most satisfied with while using Eway CRM.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
  • Campaign Management
  • Sales Document Management
  • Engaging And Following Up
  • Relationship Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eway CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Eway CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Eway CRM works with different mediums / channels such as Video.

Eway CRM's features include Recording, Personalization, and Templates. and Eway CRM support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Eway CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I can send individual emails to all my contacts without it looking like a autoresponder...." Peer review by Mark S., Owner, Marketing and Advertising

Eway CRM, Floify, monday sales CRM, NetHunt CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

Popular Business Setting

for Eway CRM

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Medical Devices

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Eway CRM is popular in Marketing And Advertising, Financial Services, and Medical Devices and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Eway CRM Use Cases

What benefits does Eway CRM offer for Workflow Management?

How does Eway CRM facilitate Contact List Management?

How efficiently Does Eway CRM manage your Onboarding?

What Are the key features of Eway CRM for Helpdesk Management?

How can Eway CRM enhance your Sending & Publishing Communications process?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Eway CRM solved their CRM needs. Cuspera uses 848 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Case Study Abernathy Company

Achieved A 20% Increase In Customer Satisfaction And Reduced Administrative Workload By 30%.

Case Study Assessment Systems International

Benefits: Streamlined Business Processes And Improved Project Management Efficiency By 50%

Case Study David Bell

Increased Efficiency By 30% And Saved 15 Hours Per Week In Administrative Tasks

Case Study Brilon

Achieved A 20% Reduction In Administrative Costs And A 30% Increase In Sales Efficiency.

Case Study Poynting

Improved Global Communication And Collaboration Across Branches Worldwide

Case Study Moonlake Web Services

Accelerated Customer Response Times By 50% And Increased Overall Efficiency By 30% Using Eway-Crm.

Video

Create a Deal (Tutorial Videos)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Eway CRM

What is Eway CRM?

Eway CRM is a Microsoft Outlook plug-in with a client-server architecture that uncovers the full potential of Microsoft Outlook. It quickly creates leads/projects from emails, also with integrated mail merges that help to manage customer relationships, track projects, and tasks and work as a team.

It helps to Access clients, projects, business opportunities and customer communications right from the CRM for Outlook and automatically captures the contact information and files the email. Also, helps to track post-sales activities and automatically copy all communications. It is even accessible on web browsers.

Some of its features are synchronized with the smartphone, automatic email tracking, all deals and leads in one place, integration with web forms and lead generating tools, marketing emails right inside the CRM, and so on.

What is Eway CRM used for?

Eway CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Workflow Management, Contact List Management and Onboarding .

What are the top features of Eway CRM?

Recording, Personalization and Templates are some of the top features of Eway CRM.

Who uses Eway CRM?

Eway CRM is used by Marketing And Advertising, Financial Services and Medical Devices among other industries.

What are Eway CRM alternatives?

Floify, Monday Sales CRM, NetHunt CRM and OnePageCRM are popular alternatives for Eway CRM.

Where is Eway CRM located?

Eway CRM is headquartered at One Kansas City Place, 1200 Main Street, Suite 2110, Kansas City, MO 64105.
lightning

Peers used Eway CRM for workflow management and contact list management

Eway CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.59/5

Read Reviews (7)
Custom Reports

4.09/5

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.59/5

Read Reviews (7)
Custom Reports

4.09/5

Read Reviews (88)

Software Failure Risk Guidance

?

for Eway CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Eway CRM

eWay System s.r.o. News

Product

eWay-CRM 9.2 Is Here: Proposals and Invoices with Word/PDF Export, Bulk Edits, and Embedded Power BI Reports

eWay-CRM 9.2 introduces a new Bookkeeping Records module for streamlined proposal and invoice creation, including Word and PDF export options and integration with existing templates. The update enables bulk editing of any field, advanced workflow notifications, and automatic email tracking by company domain. These enhancements deepen Microsoft 365 integration and boost productivity for CRM and sales management users.

Product

eWay-CRM API

eWay-CRM has published its API on GitHub, enabling developers to integrate eWay-CRM with other applications and automate workflows. The API provides access to CRM data and supports custom development for organizations using Microsoft Outlook. This release enhances extensibility for eWay-CRM users and supports broader adoption in business process automation.

Product

Work Smarter, Not Harder: Transform Your Business with eWay-CRM and Power Automate

eWay-CRM integrates with Microsoft Power Automate to streamline workflows, reduce manual tasks, and enhance business communication efficiency.

Out of Sight… And Everything Is Ruined

The only way to overcome a crisis is to cooperate while being led by a true leader. Leaders are naturally necessary for our survival. And those who can’t lead or create an ideal environment for cooperation got their positions by mistake.

The post Out of Sight… And Everything Is Ruined appeared first on eWay-CRM.

eWay System s.r.o. Profile

Company Name

eWay System s.r.o.

Company Website

https://www.eway-crm.com/

Year Founded

1995

HQ Location

One Kansas City Place, 1200 Main Street, Suite 2110, Kansas City, MO 64105

Employees

10001+

Social

Financials

IPO