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Compare Extole Advocacy vs CustomerAdvocacy.com

Comparison Summary

For Extole Advocacy vs CustomerAdvocacy.com comparison, Our AI algorithm looked at 989 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Extole Advocacy and CustomerAdvocacy.com to solve their respective business needs.

Pros and cons of Extole Advocacy and CustomerAdvocacy.com

Extole Advocacy is more suited to businesses that require Referral Management and Engagement Management where as CustomerAdvocacy.com is focused towards Engagement Management and Advocacy Management .

logo Extole Advocacy

Focus area

Extole Advocacy is better than CustomerAdvocacy.com for

Software Failure Risk

  • low

logo CustomerAdvocacy.com

Focus area

Software Failure Risk

  • medium

About

Referral Programs to power new customer acquisition

Word-Of-Mouth Automation Platform

Age

2007

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

28

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


referral management


engagement management

engaging and following up


loyalty management

customise loyalty program


customer feedback management

measuring net promoter score


campaign management


lifetime value management


business development


training & onboarding



content management


social media management

social media analytics

engaging on social media

scheduling post to social media




sales document management


generation of new leads


competitive intelligence



touchpoint management


channel management


advocacy management


rating and review management


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Increase customer life time value

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve internal communications

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • social media

  • promotions

  • phone calls

  • social media

  • promotions

  • phone calls

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting