CustomerAdvocacy.com Overview
CustomerAdvocacy automates word-of-mouth marketing by leveraging customer feedback, reviews, and referrals. It boosts client acquisition and retention through gamification and advanced analytics.
Use Cases
Customers recommend Engagement Management, Advocacy Management, Loyalty Management, as the business use cases that they have been most satisfied with while using CustomerAdvocacy.com.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CustomerAdvocacy.com.
CustomerAdvocacy.com Use-Cases and Business Priorities: Customer Satisfaction Data
CustomerAdvocacy.com works with different mediums / channels such as Social Media.
CustomerAdvocacy.com's features include Gamification, and Rewards. and CustomerAdvocacy.com support capabilities include 24/7 Support, Email Support, Chat Support, etc. also CustomerAdvocacy.com analytics capabilities include Custom Reports, and Analytics.
Reviews
"As a non-technical person and a small business owner, I was worried Customer Advocacy might require too much technical knowledge for me. Fortunately, it didn't. It was very simple to install and manage the team at Customer Advocacy took care of almo...st everything. All I have to do is add new clients as we sell them, and follow up with clients that aren't thoroughly impressed to figure out what went wrong, and how I can solve those issues so they never happen again. I'm really impressed with the pre-written reviews feature, as its generating reviews from clients that I know wouldn't have taken the time to create a review. Thank you all" - Pat Doyle
CustomerAdvocacy.com, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CustomerAdvocacy.com
Top Industries
- Marketing and Advertising
- Consumer Goods
- Computer Software
Popular in
- Mid Market
- Small Business
- Enterprise
CustomerAdvocacy.com is popular in Marketing And Advertising, Consumer Goods, and Computer Software and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on CustomerAdvocacy.com Use Cases
What solutions does CustomerAdvocacy.com provide for Engagement Management?
What Are the key features of CustomerAdvocacy.com for Advocacy Management?
How does CustomerAdvocacy.com facilitate Loyalty Management?
What benefits does CustomerAdvocacy.com offer for Rating And Review Management?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CustomerAdvocacy.com solved their Advocacy Marketing needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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As a non-technical person and a small business owner, I was worried Customer Advocacy might require too much technical knowledge for me. Fortunately, it didn't. It was very simple to install and manage the team at Customer Advocacy took care of almost everything. All I have to do is add new clients... as we sell them, and follow up with clients that aren't thoroughly impressed to figure out what went wrong, and how I can solve those issues so they never happen again. I'm really impressed with the pre-written reviews feature, as its generating reviews from clients that I know wouldn't have taken the time to create a review. Thank you all |
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To be honest, I wasn't sure what to expect given we're in the 828 space, but WOW have I been impressed. The whole process really takes very little time, but the benefits are real. I'm seeing big increases in the number of glowing reviews we're receiving, as well as increases in our conversion rates... of new prospects to clients, and even client retention rates. I'm so pleased with my decision to try Customer Advocacy. |
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I've been a client since day 1, and I'm still shocked how simple yet effective this Customer Advocacy system is! It took me virtually no time to get set up, very little time to manage, and every month it gets me more glowing reviews from actual clients. I'm also seeing the benefits of identifying a...nd reaching out to all Clients that aren't thrilled with our services. This process has allowed me to not only save At risk clients from leaving, but to turn those unhappy clients into happy clients that actively recruit new clients for us. Our client retention rates are the highest they've ever been! Thank you Jeff and team |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pat Doyle CEO Durham Promotional Products |
As a non-technical person and a small business owner, I was worried Customer Advocacy might require too much technical knowledge for me. Fortunately, it didn't. It was very simple to install and manage the team at Customer Advocacy took care of almost everything. All I have to do is add new clients... as we sell them, and follow up with clients that aren't thoroughly impressed to figure out what went wrong, and how I can solve those issues so they never happen again. I'm really impressed with the pre-written reviews feature, as its generating reviews from clients that I know wouldn't have taken the time to create a review. Thank you all |
|
Niko Anastassakis CPA, CA Partner MNP |
To be honest, I wasn't sure what to expect given we're in the 828 space, but WOW have I been impressed. The whole process really takes very little time, but the benefits are real. I'm seeing big increases in the number of glowing reviews we're receiving, as well as increases in our conversion rates... of new prospects to clients, and even client retention rates. I'm so pleased with my decision to try Customer Advocacy. |
|
Jennifer Osborne Search Engine People Inc. |
I've been a client since day 1, and I'm still shocked how simple yet effective this Customer Advocacy system is! It took me virtually no time to get set up, very little time to manage, and every month it gets me more glowing reviews from actual clients. I'm also seeing the benefits of identifying a...nd reaching out to all Clients that aren't thrilled with our services. This process has allowed me to not only save At risk clients from leaving, but to turn those unhappy clients into happy clients that actively recruit new clients for us. Our client retention rates are the highest they've ever been! Thank you Jeff and team |
Peers used CustomerAdvocacy.com for engagement management and advocacy management
CustomerAdvocacy.com Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
Software Failure Risk Guidance
?for CustomerAdvocacy.com
Top Failure Risks for CustomerAdvocacy.com
CustomerAdvocacy.com Profile
Company Name
CustomerAdvocacy.com
Company Website
http://customeradvocacy.com/HQ Location
Herndon, Virginia
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