Extole Advocacy vs. Viral Loops: Referral Marketing Solution Comparison 2025

Overview: Extole Advocacy and Viral Loops as Referral Marketing Category solutions.

Extole Advocacy excels in managing customer relations through referral systems, appealing mostly to mid-sized retail markets. Viral Loops is tailored for large enterprises with a focus on viral marketing to boost brand awareness and customer lifetime value.

Extole Advocacy: Extole-advocacy enables customer-led growth with personalized, omnichannel experiences. Rewards are used to encourage behavior and drive revenue.

Viral Loops: Viral Loops is a marketing platform for launching referral programs, competitions, and sweepstakes. Various campaign types like pre-launch are supported.

Extole Advocacy and Viral Loops: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Extole Advocacy specializes in referral and engagement management, offering features that help in customer relationship enhancement and loyalty management. read more →

Viral Loops provides strong viral and referral marketing capabilities, coupled with effective communication management to engage customers robustly. read more →

Business Goals

Extole Advocacy assists in acquiring new customers and enhancing existing relationships, vital for increasing sales and expanding market presence. read more →

Viral Loops focuses on acquiring customers, boosting brand visibility, and increasing lifetime value, helping companies drive ROI and market their new products. read more →

Core Features

Extole Advocacy features custom reports and integration tools, as well as data import capabilities, catering to businesses that need comprehensive analytics and data handling. read more →

Viral Loops offers renowned custom reporting and integration features, with added data import functionality, making it versatile for thorough analytical assessments. read more →

Vendor Support

Extole Advocacy provides comprehensive 24/7 support through multiple channels, ensuring continuous customer service availability. read more →

Viral Loops delivers 24/7 support primarily via email, chat, or phone, reflecting its commitment to customer assistance despite its simpler support structure. read more →

Segments and Industries

Extole Advocacy is preferred in retail and fashion industries, resonating well with mid-market businesses needing robust referral solutions. read more →

Viral Loops caters mainly to large enterprises in the internet and publishing sectors, suggesting a preference for scalable and impactful marketing solutions. read more →

Operational Alignment

Extole Advocacy is designed to fit into mid-market retail operations, focusing on engagement and loyalty through solid referral management. read more →

Viral Loops aligns well with large enterprises, providing tools that enhance marketing efforts and leverage brand promotion for expansive reach. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

AI Powered

Read peer / expert warnings.

Most deployed common Use Cases for Extole Advocacy and Viral Loops

What benefits does Extole Advocacy and Viral Loops offer for Referral Management?

Extole Advocacy provides flexible referral program customization and expert support for large companies, while Viral Loops focuses on simplifying program creation and setup for e-shops. Extole Advocacy caters to companies with existing referral programs, emphasizing program promotion and customer acquisition. Viral Loops offers end-to-end program building tools for smaller businesses, focusing on ease of use and milestone-based programs. Limitations in both approaches are evident in their failure to offer comprehensive documentation or guidance on implementing effective referral programs.

"...Referral customer acquisition programs are table stakes for Intuit online marketers, and Extole has been a great partner...." Testimonial by Jenni Buchbinder, INTUIT

"...The simplicity of setting up a referral program and setting prizing tiers is really key to the value of Viral Loops...." Peer review by Internal Consultant

What Are the key features of Extole Advocacy and Viral Loops for Campaign Management?

Extole Advocacy and Viral Loops both help create referral marketing programs. Extole Advocacy connects to existing customer touchpoints to encourage sharing, while Viral Loops focuses on building complete programs within landing pages. Both tools allow for tracking campaign performance and measuring success, but Extole Advocacy offers a wider range of features and integrations. Some limitations of these tools include the need for constant monitoring and the potential for complexity.

"...Amerisleep sought to leverage Extole s platform to automate its refer-a-friend program to achieve maximum customer acquisition success and avoid the resource drain it experienced while managing the program manually...." Case Study Amerisleep