cuspera logo CUSPERA

FanExam for NPS vs Swell: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FanExam for NPS vs. Swell is based on a specific set of business needs and context. The comparison uses 669 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FanExam for NPS and Swell

FanExam for NPS, and Swell belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FanExam for NPS covers Customer Feedback Management with Website, Social Media Management, Engagement Management.

Swell focuses on Engagement Management with Social Media, Rating And Review Management with Promotions, Customer Feedback Management with Promotions, Sales Review & Feedback with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FanExam for NPS

Focus area

FanExam for NPS is better than Swell for

Software Failure Risk

  • medium

logo Swell

Focus area

Swell is better than FanExam for NPS for

Software Failure Risk

  • medium

About

FanExam - FREE Net Promoter Score (NPS) analytics for your ...

Customer engagement tools to boost online presence and gain new customers

Financials

NA

SERIES A

Business Need

Total Processes
(we found evidences for)

7

24

Total Goals
(we found evidences for)

2

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management


engagement management

engaging and following up


rating and review management


sales review & feedback


sending & publishing communications


communication management

sending & publishing communications


helpdesk management


workflow management


products & pricelist management


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more
  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting