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FieldEdge Flat Rate (formerly Coolfront) vs Raken: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldEdge Flat Rate (formerly Coolfront) vs. Raken is based on a specific set of business needs and context. The comparison uses 2469 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldEdge Flat Rate (formerly Coolfront) and Raken

FieldEdge Flat Rate (formerly Coolfront), and Raken belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldEdge Flat Rate (formerly Coolfront) covers Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Raken focuses on Workflow Management, Sales Document Management with Mobile, Social Media Management, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

FieldEdge Flat Rate (formerly Coolfront) is better than Raken for

Software Failure Risk

  • medium

logo Raken

Focus area

Software Failure Risk

  • medium

About

Simple tool that ensures your business is more profitable, efficient and consistent.

Construction management software to streamline communication

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

29

20

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


helpdesk management


rating and review management


sales review & feedback


products & pricelist management



billing and invoice management


training & onboarding



social media analytics


social media management

social media analytics



talk track creation


talk track creation


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more
  • Launch new products

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • chat

  • mobile

  • phone calls

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting