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Fielo platform vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Fielo platform medium Failure Risk for SpotOn Loyalty low
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Comparison Summary

This comparison report of Fielo platform vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 893 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fielo platform and SpotOn Loyalty

Fielo platform, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fielo platform covers Loyalty Management with Phone Calls, Social Media Management with Social Media, Social Media Marketing with Social Media, Communication Management with Social Media, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"We've been working with them for 4 years and it´s been a great experience, we definitely recommend them. " - Germán Fonseca

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fielo platform

Focus area

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Fielo platform for

Software Failure Risk

  • low

About

Incentive Automation Platform - Fielo Incentive Automation

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

29

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (32)

Read Reviews (47)

customise loyalty program

Read Reviews (12)

Read Reviews (8)

social media management

Read Reviews (28)

Read Reviews (6)

engaging on social media

Read Reviews (14)

Read Reviews (0)

scheduling post to social media

Read Reviews (14)

Read Reviews (0)

social media marketing

Read Reviews (14)

Read Reviews (0)

communication management

Read Reviews (13)

Read Reviews (4)

sending & publishing communications

Read Reviews (13)

Read Reviews (4)

sales incentive management

Read Reviews (10)

Read Reviews (9)

engagement management

Read Reviews (7)

Read Reviews (3)

engaging and following up

Read Reviews (5)

Read Reviews (1)

relationship management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (23)

generation of new leads

Read Reviews (1)

Read Reviews (4)

billing and invoice management

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

redemption management

Read Reviews (0)

Read Reviews (5)

helpdesk management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Scale best practices

  • See 2 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting