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Firepoint vs CiviCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Firepoint vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 1609 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Firepoint and CiviCRM

Firepoint, and CiviCRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Firepoint covers Conversion Management with Website, Sales Call Management with Phone Calls, Generation Of New Leads, Engagement Management with Chat, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"The cost, functionality, lead ponds, and support are why we love Firepoint. Real estate is a numbers game — these tools gave us what we were looking for to scale our business! " - Kris McCullough

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Firepoint

Focus area

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than Firepoint for

Software Failure Risk

  • medium

About

Firepoint: Best Real Estate CRM by Agents

Open source CRM software for nonprofits

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

49

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


conversion management


engagement management

engaging and following up


sales call management







competitive intelligence


campaign management


relationship management





sales document management

contract management


workflow management


communication management

sending & publishing communications


contact list management



membership management



customer case management


training & onboarding


helpdesk management


community building


content management




create learning path


courses & assessment

create learning path


subscription management


advocacy management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • Launch new products

  • See 4 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting