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FirstHive vs Hyland Governance: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FirstHive vs. Hyland Governance is based on a specific set of business needs and context. The comparison uses 1488 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FirstHive and Hyland Governance

FirstHive, and Hyland Governance belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FirstHive covers Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

Hyland Governance focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

"We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. " - P. K. Hariharan

"Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within da...ys of enrollment is essential for their success. Alfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students. " - Lea Beeken

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FirstHive

Focus area

FirstHive is better than Hyland Governance for

Software Failure Risk

  • low

logo Hyland Governance

Focus area

Hyland Governance is better than FirstHive for

Software Failure Risk

  • low

About

Customer Data Platform to build persistent customer identities

Information Governance Software

Age

1991

Financials

NA

M&A

Business Need

Total Processes
(we found evidences for)

44

40

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


social media marketing


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

enriching contact list


campaign management

campaign analytics


lead qualification


segmentation and targeting


generation of new leads


business development


loyalty management


account management


customer case management



sales document management


customer feedback management


workflow management


content publishing




content management

content publishing


helpdesk management


training & onboarding


knowledge management


performance management


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more
  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting