FirstHive: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: FirstHive
Brand: FirstHive
Rating: 4.36 (496 reviews)

4.36 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Customer Data Platform to build persistent customer identities

AI Powered

FirstHive Overview

Firsthive is a full-stack real-time customer data platform enabling control of first-party data. Vendors and marketers benefit from data integration across all sources.

Use Cases

Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using FirstHive.

Other use cases:

Communication Management
Channel Marketing
Contact List Management
Campaign Management
Lead Qualification
Segmentation And Targeting
Generation Of New Leads

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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FirstHive.

Other priorities:

Acquire Customers
Increase Sales & Revenue
Improve Brand Engagement
Improve Visibility
Increase Customer Life Time Value

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FirstHive Use-Cases and Business Priorities: Customer Satisfaction Data

FirstHive works with different mediums / channels such as Social Media. Text SMS. and E-Mail.

FirstHive's features include Dashboard, Personalization, and Recording. and FirstHive support capabilities include 24/7 Support, AI Powered, Email Support, etc. also FirstHive analytics capabilities include Analytics, and Custom Reports.

Reviews

"We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular." - P. K. Hariharan

FirstHive, Speakr, Dash Hudson, Napoleoncat, Slicktext, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FirstHive

Top Industries

Information Technology and Services
Apparel & Fashion
Mechanical or Industrial Engineering

Popular in

Small Business
Mid Market

FirstHive is popular in Information Technology And Services, Apparel & Fashion, and Mechanical Or Industrial Engineering and is widely used by Small Business, and Mid Market,

Comprehensive Insights on FirstHive Use Cases

How efficiently Does FirstHive manage your Engagement Management?

Why is FirstHive the best choice for Channel Marketing?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FirstHive solved their Customer Data Platform needs. Cuspera uses 496 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
P. K. Hariharan GM COTY	We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan
Landmark Insurance	FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance
Mrugesh Gaglani National Sales Head Legrand Head Marketing	We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani

CUSTOMERS	TESTIMONIALS
P. K. Hariharan GM COTY	We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan
Landmark Insurance	FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance
Mrugesh Gaglani National Sales Head Legrand Head Marketing	We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Mention	NA	Case Study Mention Mention Doubles Lead Qualification Accuracy and Saves Over $15,000 on Salesforce Read More
Mention	NA	Case Study Mention Mention Doubles Lead Qualification Accuracy and Saves Over $15,000 on Salesforce Read More
Mention	NA	Case Study Mention Mention Doubles Lead Qualification Accuracy and Saves Over $15,000 on Salesforce Read More