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fishbowl vs Qualtrics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of fishbowl vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 13019 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing fishbowl and Qualtrics

fishbowl, Qualtrics, Wonderflow, CheckMarket Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

fishbowl covers Helpdesk Management with Phone Calls, Order Management, Forecasting, Training & Onboarding, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo fishbowl

Focus area

fishbowl is better than Qualtrics for

Software Failure Risk

  • medium

logo Qualtrics

Focus area

Qualtrics is better than fishbowl for

Software Failure Risk

  • low

About

Fishbowl marketing solutions and analytic solutions for restaurants

Survey, Research & Experience Management Software | Qualtrics

Age

2002

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

50

109

Total Goals
(we found evidences for)

8

18

Top Processes

Evidences indicate better relative satisfaction





training & onboarding


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


products & pricelist management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

monitoring social media

scheduling post to social media


campaign management


customer feedback management

measuring customer satisfaction


loyalty management

identify target customers


segmentation and targeting


contact list management







discount management


personalized marketing



competitive intelligence


follower management


trade show marketing


content management


rating and review management



account management


knowledge management




generation of new leads


lead qualification: technographic


lead qualification

lead qualification: technographic


lifetime value management


category management




reputation management


identify skill gaps


create learning path


courses & assessment

identify skill gaps

create learning path



business development


international marketing



sales review & feedback



meeting management


sales call management

meeting management


community building


advocacy management



relationship management


customer case management



conference call management


performance management




motivation management



sales quota management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting