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Formstack Form Builder vs CallSource: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Formstack Form Builder vs. CallSource is based on a specific set of business needs and context. The comparison uses 6496 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Formstack Form Builder and CallSource

Formstack Form Builder, CallSource, Jotform, Zoho Forms, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Formstack Form Builder covers Workflow Management, Sales Document Management with Phone Calls, Engagement Management, Customer Feedback Management, etc.

CallSource focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Coaching with Phone Calls, Helpdesk Management with Phone Calls, etc.

"We evaluated build vs buy and scored vendors based on five key categories. Formstack was chosen as it was built on Force.com and would maximize our return on the build out of our Real Estate and Workplace Services Salesforce org. " - Fawn Perazzo

"The doctor I work for is extremely inquisitive and asks a lot of questions. Unlike other companies, CallSource has dedicated staff. Tiffany our Business Advisor is always able to explain reports and pull reports if the doctor wants something specifi...c. The amazing reports allow us to track with ease every single marketing campaign we have running and with 45 call tracking lines that's a lot. " - Stephanie Sullivan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Formstack Form Builder

Focus area

Formstack Form Builder is better than CallSource for

Software Failure Risk

  • low

logo CallSource

Focus area

CallSource is better than Formstack Form Builder for

Software Failure Risk

  • medium

About

Formstack | Online Form Builder & Form Creator

CallSource | Performance Management for Sales and Marketing

Age

2006

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

77

63

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



training & onboarding


conversion management


lead qualification

lead qualification: demographic

lead qualification: behavioural


social media management

social media analytics


relationship management







competitive intelligence


helpdesk management



contact list management

creating contact list




content management


campaign management

campaign monitoring


products & pricelist management




customer case management


loyalty management


trade show marketing






knowledge management


sales call management




rating and review management



performance management



reputation management



personalized marketing


conference call management


opportunity management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve ROI

  • Grow market share

  • See 10 more
  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Improve visibility

  • Grow market share

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • website

  • mass media

  • chat

  • promotions

  • television

  • blogs

  • user generated content

  • print media

  • magazine

  • mobile

  • mobile app

  • display advertisement

  • radio

  • out of home

  • billboards

  • events

  • trade shows

  • social media

  • Facebook

  • video

  • omnichannel

  • See 22 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • website

  • mass media

  • chat

  • promotions

  • television

  • blogs

  • user generated content

  • print media

  • magazine

  • mobile

  • mobile app

  • display advertisement

  • radio

  • out of home

  • billboards

  • events

  • trade shows

  • social media

  • Facebook

  • video

  • omnichannel

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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high

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting