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FreeAgent CRM vs Kindful: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of FreeAgent CRM vs. Kindful is based on a specific set of business needs and context. The comparison uses 3457 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FreeAgent CRM and Kindful

FreeAgent CRM, Kindful, Claritysoft CRM, Solve CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FreeAgent CRM covers Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

Kindful focuses on Engagement Management, Helpdesk Management, Training & Onboarding, Social Media Management with Offline, etc.

"I know from my experience adoption rates with CRM systems can be a difficult thing. I think the industry average is 65% but my folks have a 99% adoption rate using FreeAgent. In our industry, it’s competitive. Differentiation is tough. FreeAgent gi...ves you differentiation. FreeAgent is built with the sales person in mind. It’s built to enable them to do their job and you can’t ask for more from a CRM than that. " - Anthony Hegarty

"Me and Kindful are teammates every day, and you’re accomplishing what a whole other person would do. " - Laura Jacobs

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo Kindful

Focus area

Software Failure Risk

  • medium

About

CRM and Work Management

Best Nonprofit CRM Software for Donor Management

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

35

54

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



workflow management


generation of new leads


helpdesk management


training & onboarding


contact list management

creating contact list


sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



sales review & feedback


lifetime value management


relationship management




customer feedback management


account management


performance management


social media analytics


social media management

social media analytics


campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring



payment management



sales call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more
  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more
  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting