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Compare Front vs BoldTrail

Comparison Summary

For Front vs BoldTrail comparison, Our AI algorithm looked at 5533 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Front and BoldTrail to solve their respective business needs.

Pros and cons of Front and BoldTrail

Front is more suited to businesses that require Collaboration with E-Mail and Communication Management with E-Mail where as BoldTrail is focused towards Generation Of New Leads with Website and Engagement Management .

Both Front and BoldTrail are Customer Success Platform and CRM software, peers recommend Front for training & onboarding and customer feedback management where as BoldTrail is more known for capturing leads and generation of new leads .

logo Front

Focus area

Front is better than BoldTrail for

Software Failure Risk

  • medium

logo BoldTrail

Focus area

BoldTrail is better than Front for

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Real estate platform with next-gen solution for modern brokerages and enterprises

Age

2013

Financials

SERIES D

M&A

Business Need

Total Processes
(we found evidences for)

68

69

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


workflow management


engagement management

engaging and following up


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management



relationship management


generation of new leads





campaign management


social media marketing



promotion management


distribution management





discount management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more
  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting