Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
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Improve digital and social presence
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Launch new products
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Improve consistency
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Top Channels
Channels Used
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social media
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offline
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point of sale
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text SMS
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mobile
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chat
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Whatsapp
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Facebook
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website
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social media
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offline
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point of sale
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text SMS
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mobile
-
chat
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Whatsapp
-
Facebook
-
website
- See 6 more