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Compare GatherUp vs RaveCapture ''formerly TrustSpot''

Comparison Summary

For GatherUp vs RaveCapture ''formerly TrustSpot'' comparison, Our AI algorithm looked at 1935 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using GatherUp and RaveCapture ''formerly TrustSpot'' to solve their respective business needs.

Pros and cons of GatherUp and RaveCapture ''formerly TrustSpot''

GatherUp is more suited to businesses that require Rating And Review Management and Customer Feedback Management with Promotions where as RaveCapture ''formerly TrustSpot'' is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

logo GatherUp

Focus area

GatherUp is better than RaveCapture ''formerly TrustSpot'' for

Software Failure Risk

  • low

logo RaveCapture ''formerly TrustSpot''

Focus area

Software Failure Risk

  • medium

About

Reputation Management Software for any business

Turn Ordinary Customers into Raving Fans

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

31

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring net promoter score

measuring customer satisfaction


sales review & feedback


reputation management


engagement management

engaging and following up



social media management

social media analytics

scheduling post to social media

engaging on social media


contact list management


communication management

sending & publishing communications


business development


helpdesk management


generation of new leads



competitive intelligence


training & onboarding


workflow management


social media marketing


campaign management



content management



sales document management

contract management


customise loyalty program


loyalty management

customise loyalty program


lifetime value management


community building


Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Establish thought leadership

  • Build brand awareness

  • Launch new products

  • Improve brand engagement

  • Improve internal communications

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting