GatherUp Overview

GatherUp is an automated review software for collecting reviews and customer feedback. Customers can be listened to, understood, and engaged with on one platform.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using GatherUp.

Other use cases:

  • Reputation Management
  • Engagement Management
  • Digital Marketing
  • Social Media Management
  • Contact List Management
  • Sending & Publishing Communications
  • Business Development
See all use cases See less use cases

Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using GatherUp.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
  • Build Brand Awareness
  • Launch New Products
  • Improve Brand Engagement
  • Improve Internal Communications
See all business priorities See less business priorities

GatherUp Use-Cases and Business Priorities: Customer Satisfaction Data

GatherUp works with different mediums / channels such as Promotions.

GatherUp's features include SEO, Feedback Surveys, Widgets, etc. and GatherUp support capabilities include 24/7 Support, Phone Support, Email Support, etc. also GatherUp analytics capabilities include Analytics, and Custom Reports.

Reviews

"A brand is just a collection of guest experiences." - Zoes Kitchen

Peer review evidence (same sources as the product rating summary)

"...A client solution to help clients give customer feedback and post encouraging online reviews...." Peer review by Administrator
"...Gather customer feedback and reviews into one place to drive sales up for your business. ..." Get Online Reviews & Customer Feedback
"...TextBack can help any business capture real-time feedback and reviews from their customers...." Case Study US Storage

GatherUp, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for GatherUp

Top Industries

  • Legal Services
  • Medical Practice
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

GatherUp is popular in Legal Services, Medical Practice, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

GatherUp Customer wins, Customer success stories, Case studies

How efficiently Does GatherUp manage your Rating And Review Management?

How can GatherUp enhance your Customer Feedback Management process?

How does GatherUp address your Sales Review & Feedback Challenges?

How can GatherUp optimize your Reputation Management Workflow?

How does GatherUp facilitate Engagement Management?

16 buyers and buying teams have used Cuspera to assess how well GatherUp solved their Reviews and Reputation needs. Cuspera uses 1353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
GatherUp testimonial

Zoes Kitchen
A brand is just a collection of guest experiences. Testimonial By Zoes Kitchen
GatherUp testimonial

Jason Lopez

CMO

US Storage
All of our competitors are super sharp. They’re good at what they do and I have a lot of respect for them. So to compete in this market—sometimes against companies that are 5x larger than us—we need our online reputation to stand out. Testimonial By Jason Lopez
GatherUp testimonial

George Palatine

Senior Manager of Digital Marketing

Allstate
Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine
CUSTOMERS TESTIMONIALS
GatherUp testimonial

Zoes Kitchen
A brand is just a collection of guest experiences. Testimonial By Zoes Kitchen
GatherUp testimonial

Jason Lopez

CMO

US Storage
All of our competitors are super sharp. They’re good at what they do and I have a lot of respect for them. So to compete in this market—sometimes against companies that are 5x larger than us—we need our online reputation to stand out. Testimonial By Jason Lopez
GatherUp testimonial

George Palatine

Senior Manager of Digital Marketing

Allstate
Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine

Barbara Oliver Jewelry - Retail - Small

GatherUp helped Barbara Oliver Jewelry track key performance indicators in local digital marketing. The business used a new website, Facebook, Google Adwords Express, and review management tools. Eve...nt tracking captured contact form fills, clicks to call, and requests for driving directions. 70% of tracked actions came from Google, with the website as the second source. The study provided clear insights into which digital channels drove new customer actions.

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US Storage Centers - Real Estate - Large

GatherUp helped US Storage Centers boost Google reviews by 167%, reaching over 31,000 reviews. The company used GatherUp to collect both 1st-party and 3rd-party reviews, monitor review sites, and dis...play ratings on local store pages. This improved their online reputation and customer connection. US Storage Centers valued fast feedback response and service-focused reviews. The solution enhanced SEO and social proof for their 120+ locations.

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One Firefly - Marketing And Advertising - Small

Coral Springs, USA

GatherUp helped One Firefly migrate over 200 client accounts for their review management product. The new platform reduced account setup time and improved onboarding speed. One Firefly achieved 100% ...client retention during the migration. Client adoption increased by 25% due to easier workflows and new features. The integration of review management with SEO offerings drove rapid product growth.

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Clean Juice - Restaurants - Medium

Charlotte, USA

GatherUp helped Clean Juice automate review requests across 100+ franchise locations. Integration with Toast POS and Lunchbox loyalty app made it easy for franchise partners to collect customer feedb...ack. Clean Juice used GatherUp’s insights and tagging features to identify menu items needing improvement. They found wraps and sandwiches scored 21 points lower in NPS and review ratings. The platform enabled Clean Juice to quickly build online reputation and adapt offerings based on real guest feedback.

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Zoës Kitchen - Restaurants - Large

Plano, USA

GatherUp helped Zoës Kitchen boost Google reviews by 278% in just 16 months. The restaurant chain integrated GatherUp’s feedback tools into their website and app, making it easy to collect and manag...e over 30,000 monthly customer reviews. With automated feedback requests and advanced reporting, Zoës Kitchen improved their overall online rating from 4.1 to 4.2. The platform enabled fast responses to feedback, driving better guest experiences and strategic business decisions.

Read more →
 

One Firefly - Marketing And Advertising - Medium

Coral Springs, USA

GatherUp helped One Firefly triple their client review velocity. The agency saw a 24-point lift in NPS scores for insurance clients. Setup became easier, and client adoption increased by 25%. GatherU...p enabled One Firefly to move clients into the top three local search results. This led to more visibility and real business for their clients.

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GatherUp Demo Video

Video Thumbnail

Frequently Asked Questions(FAQ)

for GatherUp

What is GatherUp?

GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews.

GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.

GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.

What is GatherUp used for?

GatherUp is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Rating And Review Management, Customer Feedback Management and Sales Review & Feedback .

What are the top features of GatherUp?

SEO, Feedback surveys and Widgets are some of the top features of GatherUp.

Who uses GatherUp?

GatherUp is used by Legal Services, Medical Practice and Real Estate among other industries.

What are GatherUp alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for GatherUp.

Where is GatherUp located?

GatherUp is headquartered at San Jose, CA.
lightning

Peers used GatherUp for rating and review management and customer feedback management

GatherUp Competitors

GatherUp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.80/5 ★

Read Reviews (60)
Custom Reports

4.34/5 ★

Read Reviews (210)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.80/5 ★

Read Reviews (60)
Custom Reports

4.34/5 ★

Read Reviews (210)

GatherUp Integrations

GatherUp integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.50/5 ★

Read Reviews (144)
Data Export

4.23/5 ★

Read Reviews (52)

Shopify

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dubsado CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PandaDoc

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Workiz

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OnceHub

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for GatherUp

Overall Risk Meter

Low Medium High

Top Failure Risks for GatherUp

GatherUp, Inc News

Product

GatherUp Event Registration System

GatherUp has developed a comprehensive event registration system using Django and MongoDB. The platform offers features like user authentication, event discovery, and registration management. It supports real-time capacity tracking and provides a responsive design for mobile and desktop users. The system integrates a RESTful API for frontend and third-party integrations.

Read more →

GatherUp, Inc Profile

Company Name

GatherUp, Inc

Company Website

https://gatherup.com/

HQ Location

San Jose, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE