BirdEye Overview
Birdeye is the leading review and messaging platform for multi-location businesses. Reviews are managed, leads converted, surveys conducted, and referrals obtained.
Use Cases
Customers recommend Rating And Review Management, Customer Feedback Management, Engagement Management, as the business use cases that they have been most satisfied with while using BirdEye.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using BirdEye.
BirdEye Use-Cases and Business Priorities: Customer Satisfaction Data
BirdEye works with different mediums / channels such as Social Media.
BirdEye's features include Feedback Surveys, Dashboard, Ticketing, etc. and BirdEye support capabilities include Chat Support, Email Support, Phone Support, etc. also BirdEye analytics capabilities include Analytics, and Custom Reports.
Reviews
"This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in ...full motion now." - Dr. Bradley Wilkinson
BirdEye, Podium, ReviewTrackers, Reputation.com, GatherUp, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BirdEye
Top Industries
- Hospital & Health Care
- Consumer Services
- Medical Practice
Popular in
- Small Business
- Mid Market
- Enterprise
BirdEye is popular in Hospital & Health Care, Consumer Services, and Medical Practice and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on BirdEye Use Cases
Why is BirdEye the best choice for Rating And Review Management?
How can BirdEye enhance your Customer Feedback Management process?
What Are the key features of BirdEye for Engagement Management?
What solutions does BirdEye provide for Reputation Management?
What Are the key features of BirdEye for Communication Management?
56+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well BirdEye solved their Reviews and Reputation needs. Cuspera uses 6752 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now. Testimonial By Dr. Bradley Wilkinson |
|
So Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted! Testimonial By Cindy Johnson |
|
Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the U...ser interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful. |
CUSTOMERS | TESTIMONIALS |
---|---|
Dr. Bradley Wilkinson DDS Wilkinson Bradley W DDS |
This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now. Testimonial By Dr. Bradley Wilkinson |
Cindy Johnson Marketing Manager Bass & Hall Dental Implant and Periodontal Partners LLP |
So Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted! Testimonial By Cindy Johnson |
Brian Von Bergen Head of Operations Sunlight Financial |
Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the U...ser interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful. |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
Construction
|
Construction |
Case Study Williamson Foundation RepairRead More |
Medical Practice
|
Medical Practice |
Case Study Sona Med SpaRead More |
Consumer Goods
|
Consumer Goods |
Case Study Bed Pros MattressRead More |
Video
Meet the Birdeye Platform
Frequently Asked Questions(FAQ)
for BirdEye
What is BirdEye?
BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers.
The tool offers a variety of ways to interact with the customers including webchats, messenger and social media platforms. The primary features of the software include Listings, Review management, review monitoring, surveys, Ticketing, Benchmarking and insights reporting.
Social media engagement allows businesses to resolve issues, track all the brand mentions, generate awareness for the brand and get new followers on sites like Twitter and Facebook.
What is BirdEye used for?
What are the top features of BirdEye?
Who uses BirdEye?
What are BirdEye alternatives?
Where is BirdEye located?
BirdEye Competitors
BirdEye Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (12) |
Analytics | Read Reviews (191) |
Custom Reports | Read Reviews (821) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (12) |
Analytics | Read Reviews (191) |
Custom Reports | Read Reviews (821) |
BirdEye Integrations
BirdEye integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BirdEye
Software Failure Risk Guidance
?for BirdEye
Overall Risk Meter
Top Failure Risks for BirdEye
Birdeye News
Birdeye Unveils Insights AI and Competitors AI at View 2024
Birdeye unveils Insights AI and Competitors AI at View 2024.
Birdeye Unveils Insights AI and Competitors AI at View 2024
Birdeye introduces Insights AI and Competitors AI at View 2024.
Birdeye Unveils Insights AI and Competitors AI at View 2024 - PR Newswire
Birdeye introduces Insights AI and Competitors AI at the View 2024 event.
Birdeye Profile
HQ Location
250 Cambridge Ave Suite 103 Palo Alto, CA 94306
Employees
251-500
Social
Financials
SERIES C