BirdEye Overview
Birdeye is the leading review and messaging platform for multi-location businesses. Reviews are managed, leads converted, surveys conducted, and referrals obtained.
Use Cases
Customers recommend Rating And Review Management, Customer Feedback Management, Engagement Management, as the business use cases that they have been most satisfied with while using BirdEye.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using BirdEye.
BirdEye Use-Cases and Business Priorities: Customer Satisfaction Data
BirdEye works with different mediums / channels such as Social Media,
BirdEye's features include Feedback Surveys, Dashboard, Ticketing, etc.
Reviews
"I've spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!" - Dr. Ruth Bailey
BirdEye, Podium, ReviewTrackers, Reputation.com, GatherUp, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BirdEye
Top Industries
- Hospital & Health Care
- Consumer Services
- Medical Practice
Popular in
- Small Business
- Mid Market
- Enterprise
BirdEye is popular in Hospital & Health Care, Consumer Services, and Medical Practice and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on BirdEye Use Cases
What benefits does BirdEye offer for Rating And Review Management?
Why is BirdEye the best choice for Customer Feedback Management?
What makes BirdEye ideal for Engagement Management?
What makes BirdEye ideal for Reputation Management?
Why is BirdEye the best choice for Communication Management?
56+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well BirdEye solved their Reviews and Reputation needs. Cuspera uses 6752 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I've spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients! Testimonial By Dr. Ruth Bailey |
|
It is sweet and to the point! It works! Very functional layout, easy to navigate and understand, and almost instantly started providing our company with results. Testimonial By Nic Seibert |
|
We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We'...re showing up #1 on Google in our area now. People are calling us based on our reviews now! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr. Ruth Bailey DDS Ruth E. Bailey D.D.S. |
I've spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients! Testimonial By Dr. Ruth Bailey |
|
Nic Seibert Marketing & Guest Relations Director Mountain Laurel Cabin Rentals |
It is sweet and to the point! It works! Very functional layout, easy to navigate and understand, and almost instantly started providing our company with results. Testimonial By Nic Seibert |
|
Chad Roylance VP Operations Mike Bachman Plumbing |
We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We'...re showing up #1 on Google in our area now. People are calling us based on our reviews now! |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Entertainment
|
Entertainment |
Case Study Medieval TimesRead More |
Medical Practice
|
Medical Practice |
Case Study Sona Med SpaRead More |
Consumer Services
|
Consumer Services |
Case Study Accent Roofing ServiceRead More |
Video
Meet the Birdeye Platform
Frequently Asked Questions(FAQ)
for BirdEye
What is BirdEye?
BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers.
The tool offers a variety of ways to interact with the customers including webchats, messenger and social media platforms. The primary features of the software include Listings, Review management, review monitoring, surveys, Ticketing, Benchmarking and insights reporting.
Social media engagement allows businesses to resolve issues, track all the brand mentions, generate awareness for the brand and get new followers on sites like Twitter and Facebook.
What is BirdEye used for?
What are the top features of BirdEye?
Who uses BirdEye?
What are BirdEye alternatives?
Where is BirdEye located?
Peers used BirdEye for rating and review management and customer feedback management
BirdEye Competitors
BirdEye Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (191) |
| Custom Reports | Read Reviews (821) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (191) |
| Custom Reports | Read Reviews (821) |
BirdEye Integrations
BirdEye integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BirdEye
Software Failure Risk Guidance
?for BirdEye
Overall Risk Meter
Top Failure Risks for BirdEye
Birdeye News
Birdeye Unveils Insights AI and Competitors AI at View 2024
Birdeye unveils Insights AI and Competitors AI at View 2024.
Birdeye Unveils Insights AI and Competitors AI at View 2024
Birdeye introduces Insights AI and Competitors AI at View 2024.
Birdeye Profile
HQ Location
250 Cambridge Ave Suite 103 Palo Alto, CA 94306
Employees
251-500
Social
Financials
SERIES C
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