Product and Vendor News

Customer stories

Product Business Settings

Okendo is popular in Apparel & Fashion, Retail, and Food & Beverages industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

E-Commerce Software
Marketing Automation
Customer Loyalty Management
Help Desk

Okendo Product Overview

Okendo offers a customer marketing platform designed to boost growth and enhance customer loyalty. It leverages social proof and word-of-mouth marketing to drive conversions, making it a valuable tool for businesses looking to strengthen their market presence. By integrating seamlessly with Shopify, Okendo is trusted by some of the platform's fastest-growing merchants. The platform focuses on transforming casual shoppers into dedicated superfans, thus fostering profitable customer relationships. A unique aspect of Okendo is its ability to scale influence and drive engagement through user-generated content, providing businesses with a competitive edge in the crowded e-commerce landscape.

How satisfied the customers are with Okendo use-cases

Reviews

"Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck." - David Bilow
"Every interaction we’ve had with Okendo has been professional and they went above and beyond to make it smooth and simple. It was one of the easiest app onboards we’ve ever had. It didn’t require a lot of additional team time to get it set up and it... wasn’t a multi-week setup like some other review apps." - Ben Katzaman

Okendo Customer Insights, Testimonials and Case Studies

Why is Okendo the best choice for Rating And Review Management?

How does Okendo address your Engagement Management Challenges?

What benefits does Okendo offer for Customer Feedback Management?

What benefits does Okendo offer for Sending & Publishing Communications?

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.

Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

NiceJob, Broadly, BirdEye and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Okendo testimonial

David Bilow

Vice President Digital Sales & Strategy

Arctic Cool

Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck. Testimonial By David Bilow
Okendo testimonial

Ben Katzaman

Founder & CEO

Wanderer Bracelets

Every interaction we’ve had with Okendo has been professional and they went above and beyond to make it smooth and simple. It was one of the easiest app onboards we’ve ever had. It didn’t require a lot of additional team time to get it set up and it wasn’t a multi-week setup like some other review ...apps.

Testimonial By Ben Katzaman
Okendo testimonial

Mike Woodland

Digital Acquisition Manager

Freshly Picked

We are really excited about using the integrations Okendo offers. Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options. Testimonial By Mike Woodland
CUSTOMERS TESTIMONIALS
Okendo testimonial

David Bilow

Vice President Digital Sales & Strategy

Arctic Cool

Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck. Testimonial By David Bilow
Okendo testimonial

Ben Katzaman

Founder & CEO

Wanderer Bracelets

Every interaction we’ve had with Okendo has been professional and they went above and beyond to make it smooth and simple. It was one of the easiest app onboards we’ve ever had. It didn’t require a lot of additional team time to get it set up and it wasn’t a multi-week setup like some other review ...apps.

Testimonial By Ben Katzaman
Okendo testimonial

Mike Woodland

Digital Acquisition Manager

Freshly Picked

We are really excited about using the integrations Okendo offers. Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options. Testimonial By Mike Woodland

Vegamour - Consumer Goods

Vegamour used Okendo Reviews to improve their customer review process. They switched from Yotpo to Okendo for better integrations and customer service. With Okendo, Vegamour sends review requests at ...the right time for each product. This led to 21% of all revenue being influenced by Okendo and a 277% increase in conversions. Vegamour found Okendo easy to use and appreciated the strong support and flexible features.

Read on →

Barstool Store - Apparel & Fashion

Barstool Store used Okendo Reviews to help shoppers trust their products. They worried reviews might hurt their brand, but Okendo let them filter and highlight the best feedback. They only allowed re...al buyers to leave reviews. After using Okendo, Barstool Store saw a 335% increase in conversion rate for customers who interacted with reviews and a 16% increase in average order value. They also improved SEO and product visibility with Google Shopping integration.

Read on →

Dimple Color - Consumer Goods

Okendo Quizzes helped Dimple Color double its overall site conversion rate. The brand saw a 53x ROI and a 25% increase in average order value for quiz takers. Dimple Color switched from Octane AI to ...Okendo to consolidate reviews and quizzes in one platform. The quiz setup was fast, taking just two weeks. Customers now get personalized product recommendations, boosting confidence and sales.

Read on →

Beauty of Joseon - Consumer Goods

Okendo Quizzes helped Beauty of Joseon personalize skincare routines for customers. The Skin Quiz led to a 248% ROI and an 87% completion rate. Customer service inquiries dropped by 90%. The quiz con...version rate was 8%, more than double the store average. Beauty of Joseon expanded sales beyond sunscreen and improved customer experience.

Read on →

Terra Kaffe - Food & Beverages

Terra Kaffe used Okendo to boost their referral program and customer engagement. They switched from Yotpo to Okendo for better support and flexibility. Okendo helped them set up a $100 referral incen...tive for new customers and $50 for referrers. The platform integrated with Klaviyo and Kustomer to automate referral reminders. Terra Kaffe achieved a 215x ROI from Okendo referrals and an 8.6% referral conversion rate.

Read on →

WMP Eyewear - Consumer Goods

Okendo Quizzes helped WMP Eyewear boost revenue with an 8.4x ROI. Customers use a quiz to find sunglasses that fit their face shape. The quiz setup was fast and easy. Shoppers now get personalized fr...ame recommendations. The quiz achieved an 18% conversion rate. WMP Eyewear improved customer experience and sales with Okendo.

Read on →

Strategies to Increase Your Reviews ROI with Okendo

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Peers used Okendo for rating and review management and engagement management

Okendo Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)

Software Failure Risk Guidance

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for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Okendo Pty Ltd. News

Product
 

Introducing Okendo Loyalty x Shopify POS

Okendo introduces Okendo Loyalty x Shopify POS, enhancing its customer marketing platform with features like reviews, quizzes, referrals, and loyalty programs to build stronger customer relationships and drive conversions.

Product
 

Ecommerce Marketing Funnel: 5 Key Stages for Conversion

Okendo.io enhances ecommerce business through customer reviews, loyalty programs, and integrations, driving conversions and customer success. Explore customer stories and support resources.

Okendo Pty Ltd. Profile

Company Name

Okendo Pty Ltd.

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

SERIES A