Okendo Overview

Okendo revolutionizes growth strategies for Shopify Ecommerce stores with its customer marketing platform. Visit Okendo.io to unlock new business possibilities.

Use Cases

Customers recommend Rating And Review Management, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Okendo.

Other use cases:

  • Advertisement
  • Sending & Publishing Communications
  • Loyalty Management
  • Content Management
  • Channel Marketing
  • Helpdesk Management
  • Direct Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Okendo.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Okendo Use-Cases and Business Priorities: Customer Satisfaction Data

Okendo works with different mediums / channels such as User Generated Content. Social Media. and Facebook.

Okendo's features include Rewards, Gamification, Personalization, etc. and Okendo support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Okendo analytics capabilities include Custom Reports, and Analytics.

Reviews

"When committing to Okendo, we wanted to ensure we took full advantage of every feature they had to offer. Okendo has helped us take Kat the Label to the next level." - Kate Collinson

Okendo, PowerReviews, TargetBay, ReviewTrackers, Grade.Us Review Management, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Okendo

Top Industries

  • Apparel & Fashion
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Okendo is popular in Apparel & Fashion, Retail, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Okendo Use Cases

How can Okendo optimize your Rating And Review Management Workflow?

How does Okendo address your Engagement Management Challenges?

What Are the key features of Okendo for Customer Feedback Management?

What benefits does Okendo offer for Sending & Publishing Communications?

44+ more Business Use Cases

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Okendo testimonial

Kate Collinson

Ecommerce Consultant

Kat the Label

When committing to Okendo, we wanted to ensure we took full advantage of every feature they had to offer. Okendo has helped us take Kat the Label to the next level. Testimonial By Kate Collinson
Okendo testimonial

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees
Okendo testimonial

Jason Daniel

CEO & Founder

LSKD

Okendo makes everything work seamlessly and they’re a great team behind the scenes. I have personally recommended Okendo to a lot of brands, we’re stoked to work with their team. Testimonial By Jason Daniel
CUSTOMERS TESTIMONIALS
Okendo testimonial

Kate Collinson

Ecommerce Consultant

Kat the Label

When committing to Okendo, we wanted to ensure we took full advantage of every feature they had to offer. Okendo has helped us take Kat the Label to the next level. Testimonial By Kate Collinson
Okendo testimonial

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees
Okendo testimonial

Jason Daniel

CEO & Founder

LSKD

Okendo makes everything work seamlessly and they’re a great team behind the scenes. I have personally recommended Okendo to a lot of brands, we’re stoked to work with their team. Testimonial By Jason Daniel

Case Studies

COMPANY INDUSTRY CASE STUDIES
Okendo case study
Retail
Retail
Case Study Kat the Label

Kat the Label has generated 1,470 reviews in a year since partnering with Okendo

Read More
Okendo case study
Apparel & Fashion
Apparel & Fashion
Case Study Quick Flick

Quick Flick used Okendo’s review capture form and email flows to strongly encourage customers to upload photos and videos

Read More
Okendo case study
Apparel & Fashion
Apparel & Fashion
Case Study Nominal

Leveraging Okendo’s native features and integrations, Nominal has a 10.37% successful review rate from email solicitations

Read More

Video

Strategies to Increase Your Reviews ROI with Okendo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Okendo

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.

Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

PowerReviews, TargetBay, ReviewTrackers and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.
lightning

Peers used Okendo for rating and review management and engagement management

Okendo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Okendo News

Introducing Okendo Loyalty x Shopify POS

Okendo introduces Okendo Loyalty x Shopify POS, enhancing its customer marketing platform with features like reviews, quizzes, referrals, and loyalty programs to build stronger customer relationships and drive conversions.

04/02/2025 - source

Ecommerce Marketing Funnel: 5 Key Stages for Conversion

Okendo.io enhances ecommerce business through customer reviews, loyalty programs, and integrations, driving conversions and customer success. Explore customer stories and support resources.

18/11/2024 - source

Okendo Feeds

Build Your Dream Loyalty Program with Okendo Loyalty

Maximize customer lifetime value, increase customer engagement, and drive revenue with Okendo Loyalty We’re excited to announce the launch of Okendo

The post Build Your Dream Loyalty Program with Okendo Loyalty appeared first on Okendo.

03/06/2024 - source

Consumer Decision-Making Process: The 5 Key Stages

Uncover the psychology of customer decision-making. Learn about the stages and factors that shape consumer choices in this guide.

The post Consumer Decision-Making Process: The 5 Key Stages appeared first on Okendo.

25/03/2024 - source

Okendo Profile

Company Name

Okendo

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

SERIES A