Okendo Overview
Okendo offers a customer marketing platform designed to boost growth and enhance customer loyalty. It leverages social proof and word-of-mouth marketing to drive conversions, making it a valuable tool for businesses looking to strengthen their market presence. By integrating seamlessly with Shopify, Okendo is trusted by some of the platform's fastest-growing merchants. The platform focuses on transforming casual shoppers into dedicated superfans, thus fostering profitable customer relationships. A unique aspect of Okendo is its ability to scale influence and drive engagement through user-generated content, providing businesses with a competitive edge in the crowded e-commerce landscape.
Use Cases
Customers recommend Rating And Review Management, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Okendo.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Okendo.
Okendo Use-Cases and Business Priorities: Customer Satisfaction Data
Okendo works with different mediums / channels such as User Generated Content. Social Media. and Facebook.
Okendo's features include Rewards, Gamification, Personalization, etc. and Okendo support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Okendo analytics capabilities include Custom Reports, and Analytics.
Reviews
"Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team o...r have gone more smoothly." - Molly Drees
Peer review evidence (same sources as the product rating summary)
"...Trusted by 5,000+ brands, an official Google Review Partner and rated 5-stars on the Shopify App Store, Okendo has everything merchants need to capture and showcase customer-generated content including ratings & reviews, photos/videos and Q&A...." Sequences
"...They wanted to display their customers experiences in a fluid and intuitive way that allowed future buyers to engage with them...." Case Study Freshly Picked
"...We want to share the wonderful feedback that our customers send to us publicly so that prospective buyers can learn from their opinions and make informed purchases...." Peer review by Cayla O., Co-Founder + CEO, Retail
Okendo, NiceJob, Broadly, BirdEye, Grade.Us Review Management, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Okendo revolutionizes growth strategies for Shopify Ecommerce stores with its customer marketing platform. Visit Okendo.io to unlock new business possibilities.
Popular Business Setting
for Okendo
Top Industries
- Apparel & Fashion
- Retail
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
Okendo is popular in Apparel & Fashion, Retail, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.
Okendo Customer wins, Customer success stories, Case studies
What solutions does Okendo provide for Rating And Review Management?
What makes Okendo ideal for Engagement Management?
How can Okendo enhance your Customer Feedback Management process?
Why is Okendo the best choice for Advertisement?
How does Okendo address your Sending & Publishing Communications Challenges?
43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees |
|
Our migration was absolutely seamless. Okendo provided us with tremendous support and helped us import our existing reviews smoothly. Our CSM held our hand the whole time and made sure we had clear instructions whenever there was something we had to do on our end. Testimonial By Steven Gmelin |
|
Okendo makes everything work seamlessly and they’re a great team behind the scenes. I have personally recommended Okendo to a lot of brands, we’re stoked to work with their team. Testimonial By Jason Daniel |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Molly Drees Channel Coordinator Grace and Lace |
Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees |
|
Steven Gmelin Vice President Digital Sales & Strategy Aloha |
Our migration was absolutely seamless. Okendo provided us with tremendous support and helped us import our existing reviews smoothly. Our CSM held our hand the whole time and made sure we had clear instructions whenever there was something we had to do on our end. Testimonial By Steven Gmelin |
|
Jason Daniel CEO & Founder LSKD |
Okendo makes everything work seamlessly and they’re a great team behind the scenes. I have personally recommended Okendo to a lot of brands, we’re stoked to work with their team. Testimonial By Jason Daniel |
Strategies to Increase Your Reviews ROI with Okendo
Frequently Asked Questions (FAQ)
What buyers ask before choosing Okendo
What is Okendo?
Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.
It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.
Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.
What is Okendo used for?
What are the top features of Okendo?
Who uses Okendo?
What are Okendo alternatives?
Where is Okendo located?
Peers used Okendo for rating and review management and engagement management
Okendo Competitors
Okendo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (129) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (129) |
| Analytics | Read Reviews (54) |
Okendo Integrations
Okendo integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Okendo
Overall Risk Meter
Top Failure Risks for Okendo
Okendo Pty Ltd. News
Introducing Okendo Loyalty x Shopify POS
Okendo introduces Okendo Loyalty x Shopify POS, enhancing its customer marketing platform with features like reviews, quizzes, referrals, and loyalty programs to build stronger customer relationships and drive conversions.
Ecommerce Marketing Funnel: 5 Key Stages for Conversion
Okendo.io enhances ecommerce business through customer reviews, loyalty programs, and integrations, driving conversions and customer success. Explore customer stories and support resources.
Okendo Pty Ltd. Profile
Company Name
Okendo Pty Ltd.
Company Website
https://www.okendo.io/HQ Location
333 George St, Level 5, Sydney, New South Wales 2000, AU
Employees
2-10
Social
Financials
SERIES A
