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Compare GetResponse vs ezTalks

Comparison Summary

For GetResponse vs ezTalks comparison, Our AI algorithm looked at 11231 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using GetResponse and ezTalks to solve their respective business needs.

Pros and cons of GetResponse and ezTalks

GetResponse is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as ezTalks is focused towards Collaboration with Video and Communication Management with E-Mail .

logo GetResponse

Focus area

GetResponse is better than ezTalks for

Software Failure Risk

  • medium

logo ezTalks

Focus area

Software Failure Risk

  • low

About

Marketing Software for Small Businesses by GetResponse

Connect with people anywhere and anytime with conferencing services

Age

1998

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

117

34

Total Goals
(we found evidences for)

16

8

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management

campaign monitoring

campaign analytics



workflow management


generation of new leads


contact list management

creating contact list


content publishing


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


competitive intelligence


referral management


helpdesk management






training & onboarding


conversion management



sales document management

contract management

proposal & quote management


segmentation and targeting






loyalty management

identify target customers

customise loyalty program



lead qualification

lead qualification: behavioural

lead qualification: technographic


products & pricelist management


conference call management




discount management



account management


relationship management



customer feedback management

measuring net promoter score


knowledge management




courses & assessment

create learning path



social media marketing


trade show marketing


promotion management


personalized marketing


outbound marketing


rating and review management


sales commission management




subscription management


business development


sales call management



community building


pipeline management


database marketing


calendar management



influencer marketing


reputation management




performance management



distribution management


category management


relationship marketing


international marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve visibility

  • Improve efficiency

  • Improve navigation

  • Reduce bounce

  • See 13 more
  • Improve internal communications

  • Improve digital and social presence

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Build brand awareness

  • Enhance customer relationships

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • video

  • offline

  • chat

  • phone calls

  • social media

  • e-mail

  • events

  • trade shows

  • on premises

  • mobile

  • Skype

  • website

  • user generated content

  • blogs

  • mobile app

  • promotions

  • Facebook

  • Whatsapp

  • mass media

  • support groups

  • television

  • See 18 more
  • video

  • offline

  • chat

  • phone calls

  • social media

  • e-mail

  • events

  • trade shows

  • on premises

  • mobile

  • Skype

  • website

  • user generated content

  • blogs

  • mobile app

  • promotions

  • Facebook

  • Whatsapp

  • mass media

  • support groups

  • television

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting