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GroHawk vs Swell: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GroHawk vs. Swell is based on a specific set of business needs and context. The comparison uses 676 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GroHawk and Swell

GroHawk, and Swell belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GroHawk covers Customer Feedback Management with Promotions, Engagement Management, Social Media Management, Market Survey, etc.

Swell focuses on Engagement Management with Social Media, Rating And Review Management with Promotions, Customer Feedback Management with Promotions, Sales Review & Feedback with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GroHawk

Focus area

Software Failure Risk

  • medium

logo Swell

Focus area

Swell is better than GroHawk for

Software Failure Risk

  • medium

About

GroHawk – Customer Engagement Platform

Customer engagement tools to boost online presence and gain new customers

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

17

24

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics



relationship management


communication management

sending & publishing communications


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Scale best practices

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more
  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting