cuspera logo CUSPERA

Groove vs ClickPoint Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Groove vs. ClickPoint Software is based on a specific set of business needs and context. The comparison uses 6409 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Groove and ClickPoint Software

Groove, ClickPoint Software, Yesware, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Groove covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Sales Call Management with Phone Calls, etc.

ClickPoint Software focuses on Lead Management, Helpdesk Management with Phone Calls, Lead Scoring with Phone Calls, Engagement Management, etc.

"I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. " - Jim Grey

"Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your... leads should be managed. Very simple to use and easy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. " - Talya Lev-Mor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Groove

Focus area

Groove is better than ClickPoint Software for

Software Failure Risk

  • low

logo ClickPoint Software

Focus area

ClickPoint Software is better than Groove for

Software Failure Risk

  • low

About

Sales engagement software that drives efficiency at every stage of the sales process

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

Age

2013

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

73

55

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications



sales call management

meeting management



helpdesk management



knowledge management


training & onboarding


account management


contact list management

creating contact list



customer feedback management

measuring customer satisfaction


campaign management

campaign monitoring

campaign analytics


generation of new leads



social media management

social media analytics

monitoring social media


sales document management

proposal & quote management

contract management


pipeline management





revenue cycle management


conversion management


renewal management



international marketing



relationship management


products & pricelist management


business development



lead qualification

lead qualification: technographic


rating and review management


content management


opportunity management





customer case management






performance management



distribution management


conference call management



motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Improve visibility

  • Launch new products

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 8 more
  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more
  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting