Groove: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Groove
Brand: Groove
Rating: 4.63 (5061 reviews)

4.63 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(5061)

Sales engagement software that drives efficiency at every stage of the sales process

AI Powered

App Partner

Groove Overview

Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today.

Use Cases

Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Groove.

Other use cases:

Lead Engagement
Meeting Management
Helpdesk Management
Collaboration
Knowledge Management
Training & Onboarding
Account Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Groove.

Other priorities:

Enhance Customer Relationships
Improve ROI
Improve Internal Communications
Improve Visibility
Launch New Products
Grow Market Share
Scale Best Practices
Improve Efficiency
Establish Thought Leadership

See all business priorities See less business priorities

Groove Use-Cases and Business Priorities: Customer Satisfaction Data

Groove works with different mediums / channels such as E-Mail. and Phone Calls.

Groove's features include Templates, Personalization, Recording, etc. and Groove support capabilities include Email Support, AI Powered, Phone Support, etc. also Groove analytics capabilities include Analytics, and Custom Reports.

Reviews

"I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too." - Benjamin W

Groove, Yesware, Ebsta, Mixmax, Saleshandy, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Groove

Top Industries

Computer Software
Marketing and Advertising
Information Services

Popular in

Mid Market
Small Business
Enterprise

Groove is popular in Computer Software, Marketing And Advertising, and Information Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Groove Use Cases

Why is Groove the best choice for Engagement Management?

Groove Engagement Management provides a centralized platform for managing customer interactions. It enables users to create and manage multi-step campaigns, schedule follow-up emails, track email engagement, and gain insights into customer behavior. Groove currently lacks the ability to filter out responded contacts for focused engagement with primary prospects.

"...I like that it helps me track emails and engage customers throw easy to build flows...." Peer review by Rodolfo C

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How can Groove enhance your Communication Management process?

Groove provides email tracking, templating, and scheduling capabilities, enabling users to monitor email engagement, streamline outreach, and automate communication. Groove also offers a predictive dialer and event calendar. However, Groove is less suitable for organizations with existing email tracking and templating capabilities.

"...In addition the set reminder and schedule email to send later have been huge value adds...." Peer review by Ashley C, Salesforce Administrator, Education

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How does Groove facilitate Workflow Management?

Groove simplifies workflow management by integrating with email and Salesforce, allowing users to consolidate tasks and track engagement. It provides intuitive tools for setting up workflows, managing campaigns, and analyzing performance. Groove's customization options for customer success workflows are limited.

"...Groove simplifies that and significantly speeds up my workflow...." Peer review by Danny T, Account Executive - Emerging Markets, Computer Software

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How does Groove address your Lead Engagement Challenges?

Groove offers automated lead follow-up and engagement capabilities, including email tracking, activity tracking, and lead scoring. It helps sales teams to prioritize leads, track progress, and manage follow-up activities. The software is limited in its ability to handle complex lead nurturing workflows.

"...As our reps engaged with leads from the beginning of the relationship through to post sales, we had no idea about what was working, and what wasn t from a messaging standpoint, said Matthew Mullin, Senior Director of Global Marketing Operations and Technology at Tenable...." Tenable achieves operational alignment across global revenue team

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How does Groove address your Meeting Management Challenges?

Groove offers a robust meeting management system. It allows users to schedule meetings efficiently by integrating with various calendars and providing a "Schedule a meeting with me" feature. Groove also enables logging conversations in SalesForce and provides follow-up reminders. A limitation of the tool is the lack of support for scheduling meetings with more than two participants.

"...Automate Meeting Scheduling...." Sales Engagement Solutions for Healthcare & Biotech

Read Reviews

47+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well Groove solved their Sales Engagement needs. Cuspera uses 5061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Benjamin W VP - Retail Group BBVA	I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W
Bridgett Cherry CRM Manager Trader Interactive	They save hours per day previously spent trying to detangle some of the case dissociation that was going on. Testimonial By Bridgett Cherry
Greg Larsen VP of Revenue Operations Lingotek	For every Flow, we’re using Groove to A/B test subject lines and CTAs to determine what’s getting traction with certain demographics. Testimonial By Greg Larsen

CUSTOMERS	TESTIMONIALS
Benjamin W VP - Retail Group BBVA	I have been using Groove for over a year now AND LOVE IT! The 2,500 users I support love it too. Testimonial By Benjamin W
Bridgett Cherry CRM Manager Trader Interactive	They save hours per day previously spent trying to detangle some of the case dissociation that was going on. Testimonial By Bridgett Cherry
Greg Larsen VP of Revenue Operations Lingotek	For every Flow, we’re using Groove to A/B test subject lines and CTAs to determine what’s getting traction with certain demographics. Testimonial By Greg Larsen

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Aquent Human Resources	Human Resources	Case Study Aquent Aquent Improves Sales Tracking, Productivity, and Outcomes with Groove Read More
Trader Interactive Marketing and Advertising	Marketing and Advertising	Case Study Trader Interactive Driving Efficiency Across the Board at Trader Interactive Read More
Lingotek Information Services	Information Services	Case Study Lingotek Lingotek Drives $3 Million in Pipeline in 90 Days with Groove Read More

Frequently Asked Questions(FAQ)

for Groove

What is Groove?

Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.

Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.

It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.

What is Groove used for?

Groove is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Workflow Management .

What are the top features of Groove?

Templates, Personalization and Recording are some of the top features of Groove.

Who uses Groove?

Groove is used by Computer Software, Marketing And Advertising and Information Services among other industries.

What are Groove alternatives?

Yesware, Ebsta, Mixmax and Saleshandy are popular alternatives for Groove.

Where is Groove located?

Groove is headquartered at 1154 Sonora Court Sunnyvale, CA 94086.

Peers used Groove for engagement management and communication management

Groove Competitors

More Groove Alternatives...

Groove Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.71/5 ★ Read Reviews (17)
Analytics	4.62/5 ★ Read Reviews (185)
Custom Reports	3.88/5 ★ Read Reviews (604)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.71/5 ★ Read Reviews (17)
Analytics	4.62/5 ★ Read Reviews (185)
Custom Reports	3.88/5 ★ Read Reviews (604)

Groove Integrations

Groove integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.31/5 ★

Read Reviews (158)

Data Import

3.73/5 ★

Read Reviews (347)

Software Failure Risk Guidance

for Groove

Overall Risk Meter

Low Medium High

Top Failure Risks for Groove

Clari, Inc News

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Business Wire

Clari is recognized as one of North America's fastest-growing technology companies by Deloitte Technology Fast 500.

08/12/2024 - source

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Joplin Globe

Clari has been named to the Deloitte Technology Fast 500 list, recognizing it as one of North America's fastest-growing technology companies.

08/12/2024 - source

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Business Wire

Clari is recognized as one of North Americas fastest-growing technology companies by Deloitte Technology Fast 500.

20/11/2024 - source

Clari, Inc Feeds

Clari Welcomes Allison Carroll as Chief Customer Officer - Business Wire

Clari has appointed Allison Carroll as the new Chief Customer Officer.

03/12/2024 - source

Clari, Inc Profile

Company Name

Clari, Inc

Company Website

https://www.clari.com/

Year Founded

2012

HQ Location

1154 Sonora Court Sunnyvale, CA 94086

Employees

51-100

Social

Financials

SERIES F

Groove: Use-Cases, Insights and Reviews | 2025 Cuspera

Sales engagement software that drives efficiency at every stage of the sales process

Failure Risk for Groove ?

Groove Overview

Use Cases

Business Priorities

Groove Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Groove Use Cases

Why is Groove the best choice for Engagement Management?

How can Groove enhance your Communication Management process?

How does Groove facilitate Workflow Management?

How does Groove address your Lead Engagement Challenges?

How does Groove address your Meeting Management Challenges?

47+ more Business Use Cases

Customer Testimonials

Case Studies

Case Study Aquent

Case Study Trader Interactive

Case Study Lingotek

Frequently Asked Questions(FAQ)

What is Groove?

What is Groove used for?

What are the top features of Groove?

Who uses Groove?

What are Groove alternatives?

Where is Groove located?

Peers used Groove for engagement management and communication management

Groove Competitors

Groove Features

Groove Integrations

Constant Contact

Livechat

Aweber

Slack

Tonkean

Software Failure Risk Guidance

Clari, Inc News

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Business Wire

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Joplin Globe

Clari Named to Deloitte Technology Fast 500, Recognized as One of North Americas Fastest-Growing Technology Companies - Business Wire

Clari, Inc Feeds

Clari Welcomes Allison Carroll as Chief Customer Officer - Business Wire

Clari, Inc Profile

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