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Compare Grow vs Phocas

Comparison Summary

For Grow vs Phocas comparison, Our AI algorithm looked at 4679 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Grow and Phocas to solve their respective business needs.

Pros and cons of Grow and Phocas

Grow is more suited to businesses that require Competitive Intelligence and Social Media Management where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo Grow

Focus area

Software Failure Risk

  • medium

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Empower everyone to make data-driven decisions

Phocas: Business Intelligence Software and Data Analytics

Age

2014

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

41

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management


training & onboarding


social media management

social media analytics


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics





workflow management



sales document management

contract management


knowledge management

creating knowledge base


generation of new leads



lifetime value management


courses & assessment

create learning path






loyalty management


database marketing


personalized marketing


communication management

sending & publishing communications


revenue cycle management


performance management




contact list management


products & pricelist management


sales incentive management


business development


rating and review management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Grow market share

  • Launch new products

  • Improve internal communications

  • See 7 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting