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Compare Higher Logic Thrive Community vs Packback

Comparison Summary

For Higher Logic Thrive Community vs Packback comparison, Our AI algorithm looked at 2458 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Higher Logic Thrive Community and Packback to solve their respective business needs.

Pros and cons of Higher Logic Thrive Community and Packback

Higher Logic Thrive Community is more suited to businesses that require Engagement Management and Collaboration where as Packback is focused towards Engagement Management and Coaching with E-Mail .

Both Higher Logic Thrive Community and Packback are Community Management software, peers recommend Higher Logic Thrive Community for collaboration where as Packback is more known for engaging and following up and engagement management .

logo Higher Logic Thrive Community

Focus area

Higher Logic Thrive Community is better than Packback for

Software Failure Risk

  • medium

logo Packback

Focus area

Packback is better than Higher Logic Thrive Community for

Software Failure Risk

  • medium

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Packback is an AI-supported online discussion platform

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

64

27

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications



content management

content publishing



training & onboarding


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales call management


generation of new leads


competitive intelligence


community building


helpdesk management


sales document management


workflow management


lifetime value management


knowledge management


courses & assessment

create learning path


contact list management



social media marketing



trade show marketing


promotion management


subscription management


lead qualification


social media management

engaging on social media


sales review & feedback



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more
  • Scale best practices

  • Improve internal communications

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • offline

  • on premises

  • trade shows

  • events

  • social media

  • video

  • user generated content

  • blogs

  • See 7 more
  • e-mail

  • promotions

  • offline

  • on premises

  • trade shows

  • events

  • social media

  • video

  • user generated content

  • blogs

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting